Jessica Maciel-Stamper
Waltham,MA
Summary
Healthcare Administrator who is adept at leveraging administrative expertise to streamline operations and enhance efficiency within healthcare settings. Proven ability to innovate and implement task management strategies, significantly improving operational outcomes. With a forward-thinking approach, this professional is committed to fostering a transformative culture that prioritizes operational excellence and positive customer service experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant-Ophthalmology
Boston Children's Hospital
01.2023 - Current
- Demonstrated proficiency in medical systems, including EPIC, Power Chart, SRS, and Efax, facilitating seamless administrative processes within a healthcare setting
- Executed a diverse range of administrative duties to provide comprehensive support to managers, providers, and the department, contributing to the efficiency of daily operations
- Took charge of scheduling meetings and maintaining physicians' calendars, ensuring optimal time management for the department
- Collaborated cross-functionally with various hospital departments, efficiently processing administrative forms, routing documents for required authorizations, and meticulously monitoring their receipt at the final destination
- Successfully orchestrated the annual departmental lecture, managing the entire event lifecycle from sending invites, maintaining the guest list, to coordinating food and hotel accommodations
- Upheld a standard of positive and effective customer service, enhancing the overall operational efficiency of both the department and the hospital.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Administrative Assistant-Ophthalmology
Boston Children's Hospital
01.2022 - 12.2022
- Demonstrated proficiency in medical systems, including EPIC, Power Chart, SRS, and Efax, facilitating seamless administrative processes within a healthcare setting.
- Executed a diverse range of administrative duties to provide comprehensive support to managers, providers, and the department, contributing to the efficiency of daily operations.
- Took charge of scheduling meetings and maintaining physicians' calendars, ensuring optimal time management for the department.
- Collaborated cross-functionally with various hospital departments, efficiently processing administrative forms, routing documents for required authorizations, and meticulously monitoring their receipt at the final destination.
- Successfully orchestrated the annual departmental lecture, managing the entire event lifecycle from sending invites, maintaining the guest list, to coordinating food and hotel accommodations.
- Upheld a standard of positive and effective customer service, enhancing the overall operational efficiency of both the department and the hospital.
House Manager
Tamsen Brown
08.2015 - 12.2021
- Oversaw daily household operations ensuring seamless functionality
- Implemented innovative task management strategies for operational efficiency
- Promptly addressed house maintenance issues, demonstrating problem-solving skills
- Managed family calendar effectively, showcasing organizational skills
- Arranged travel logistics, ensuring smooth family trips
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Education
MBA - Healthcare Management
Fitchburg State University
Fitchburg, MA05.2025
Bachelor of Science - Health Administration
Southern New Hampshire University
Manchester, NH05.2021
Skills
- Proficient in Microsoft Office
- Project Coordination Expertise
- High-Level Multitasking
- Database management knowledge
- Calendar Management Mastery
- Microsoft Office Suite
Core Competencies and Technological Proficiencies
Overall: Proactive, Adaptable, Collaborative, attention to detail, strong in time management, adept at juggling multiple priorities
Computer: Proficient in Microsoft Office Suite, EPIC, Powerchart, SRS, LightningBolt, LifeImage, Harmony
Language: Spanish
Certification
Lean Six Sigma-White Belt January 2024
Boston Children's Hospital
Excel Skills Class January 2024- April 2024
Boston Children's Hospital
Lean Six Sigma-Yellow Belt April 2024
Boston Children's Hospital
Timeline
Senior Administrative Assistant-Ophthalmology
Boston Children's Hospital
01.2023 - Current
Administrative Assistant-Ophthalmology
Boston Children's Hospital
01.2022 - 12.2022
House Manager
Tamsen Brown
08.2015 - 12.2021
MBA - Healthcare Management
Fitchburg State University
Bachelor of Science - Health Administration
Southern New Hampshire University