Jessica Manzano
North Bergen,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Overview
25
25
years of professional experience
Work History
PSR
RWJ Barnabas Health Medical Group
Union City, New Jersey
01.2023 - Current
- Entered accurate patient data into the Electronic Health Record system (Epic)
- Collect and process required documentation such as identification, consent forms, and insurance cards when checking in patients.
- Check out- scheduled follow up appointments and any test or procedures needed.
- Assisted with phones and helped the patients with their inquiries
- Assisted with authorizations for insurance companies.
- Traveled to different locations to help the team when needed.
Front Desk Receptionist
Kayal Medica Center
North Bergen, NJ
06.2022 - Current
- Scheduled patient appointments, sent notifications and handled rescheduling needs.
- Entered, verified and updated patient information into E clinical work systems.
- Reviewed and correctly recorded receipts of patient payments.
- Scanned and filed patient information into medical records.
Claims Specialist
Prestige Billing
Fort Mills, SC
11.2020 - 04.2022
- Documented claims information into the Kareo system to initiate the processing procedure.
- Resolved incoming calls concerning members eligibility, benefits, provider information.
- Verified coverage with insurers, filed required forms and submitted paperwork to obtain timely payments.
- Explained charges to patients and assisted with resolving discrepancies.
- Followed up on submitted insurance claims to mediate disputes and obtain reimbursement for services rendered.
Receptionist/AR Clerk /Accounting Clerk
US Foods
Perth Amboy, NJ
09.2001 - 08.2020
- Greeted all vendors/customers. Managed the switchboard and fielded all calls.
- Managed all incoming and outgoing mail including preparation of UPS/FedEx packages.
- Handled all invoices for accounting purposes.
- Collected purchase orders for accounts payable and finance departments.
- Management of all incoming and outgoing invoices
- Record coordinator responsible for sending all files from each department, to our offsite storage facility. Processed employee expenses. Deposited customer checks.
- Received and routed incoming mail, packages, and deliveries.
- Ordered, organized, and rotated supplies.
Education
Diploma -
North Bergen High School
North Bergen, NJSkills
- Knowledge of Microsoft Word and Excel
- Epic charting
- Patient registration
- Operate switchboards
- Insurance verification
LANGUAGE
Fluent in Spanish.
ADDITIONAL-INFO
- Kayal Medical Group / Front Desk Receptionist. North Bergen, NJ June 2022 to present
- Check in patients
- Schedule appointments
- Collect copayments
- Update patient demographics.
- Run end of day report and make sure everything matches.
Timeline
PSR
RWJ Barnabas Health Medical Group
01.2023 - Current
Front Desk Receptionist
Kayal Medica Center
06.2022 - Current
Claims Specialist
Prestige Billing
11.2020 - 04.2022
Receptionist/AR Clerk /Accounting Clerk
US Foods
09.2001 - 08.2020
Diploma -
North Bergen High School