Jessica Martin
Everett,WA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively, unsupervised, and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Desert Sun Tanning Salons
Mukilteo, WA
02.2025 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed credit card transactions quickly and securely.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled customer complaints in a professional manner.
- Maintained knowledge of current promotions, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
Secretary
Washington Premier Construction
Bothell, WA
05.2024 - 11.2024
- Schedule leads for sales representative
- Scheduled project managers appointments
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files from completed projects
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Receptionist Assistant
Smokey Point Electric
Arlington, WA
06.2023 - 09.2023
- Greeted customers and visitors in a professional manner
- Maintained a neat, organized reception area
- Answered incoming calls and routed to appropriate personnel
- Handled diverse needs for clients in-person, by phone or through email
- Investigated and analyzed client complaints to identify and resolve issues.
Home Daycare Provider
Shelly Willis
Marysville, WA
07.2022 - 09.2022
- Maintained a safe environment for all children by adhering to safety regulations and procedures
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Collaborated with team members in creating an enjoyable learning environment for the children.
Education
Some College - Communications
Eastern Washington University
Cheney, WASkills
- Call handling
- Office organization
- Cleaning and sanitizing
- Works well with others and independently
- Great customer service skills
- Adaptability and flexibility
- Problem-solving skills
- Calm demeanor
Volunteer Experience
- Volunteered 5 days a week from September - June (2022)
- Collected and organized donations for homeless families during the holiday season (December 2023)
Timeline
Sales Associate
Desert Sun Tanning Salons
02.2025 - Current
Secretary
Washington Premier Construction
05.2024 - 11.2024
Receptionist Assistant
Smokey Point Electric
06.2023 - 09.2023
Home Daycare Provider
Shelly Willis
07.2022 - 09.2022
Some College - Communications
Eastern Washington University
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