Jessica Martinez
Santa Paula,CA
Summary
Resourceful Motor Vehicle Representative with a strong background in customer service and regulatory compliance. Proven ability to build rapport with clients and assist them in navigating complex processes. Known for high productivity and efficiency, with a focus on ensuring member satisfaction and accurate documentation.
Overview
15
15
years of professional experience
2004
2004
years of post-secondary education
Work History
Motor Vehicle Representative
California Department of Motor Vehicles (DMV)
12.2025 - Current
- Assist the public with vehicle registration, title transfers, and driver record services in compliance with state regulations.
- Deliver professional customer service in a high-volume government environment while maintaining confidentiality.
- Explain DMV procedures, fees, and requirements, ensuring accurate documentation and customer satisfaction.
Secretary / Payroll Administrator
AGS Supreme Building and Construction
Santa Barbara, CA
04.2018 - 12.2025
- Managed payroll processing and maintained employee records with confidentiality.
- Supported administrative operations, documentation, and reporting.
Registration & Scheduling Specialist
SCL Health
Denver, CO
08.2014 - 03.2018
- Scheduled patient appointments across multiple departments including oncology and imaging.
- Coordinated communication between patients, providers, and clinics.
Medical Billing & Insurance Coder
T-System
Cerritos, CA
01.2011 - 03.2013
- Verified insurance coverage and coded up to 250 patient charts daily.
- Utilized AS-400 and LaserFiche systems for documentation management.
Education
Medical Billing And Coding
Career Colleges of America
South Gate, CA 01.2009 - 11.2009
Jordan High School
Long Beach, CASkills
- Customer service
- Time management
- Document processing
- Attention to detail
- Confidentiality maintenance
- Networking and relationship building
- Effective communication
- Vehicle registration
- State regulation compliance
- Problem solving
- Adaptive learning
Work Preference
Salary Range
$45000/yr - $200000/yrTimeline
Motor Vehicle Representative
California Department of Motor Vehicles (DMV)
12.2025 - Current
Secretary / Payroll Administrator
AGS Supreme Building and Construction
04.2018 - 12.2025
Registration & Scheduling Specialist
SCL Health
08.2014 - 03.2018
Medical Billing & Insurance Coder
T-System
01.2011 - 03.2013
Medical Billing And Coding
Career Colleges of America
01.2009 - 11.2009
Jordan High School