Jessica Mazzone
Medford,NJ
Summary
Energetic with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Digital Central Scheduling Representative
Jefferson Health
02.2024 - Current
- Schedule patient appointments and register patient across the Jefferson Health System in accordance with established clinical and insurance requirements to improve access and care coordination.
- Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, obtain and/or verify demographic information, obtain and/or verify insurance benefit eligibility, answer inquiries and resolve user issues in accordance with established protocols to ensure patient safety, compliance and departmental policies and procedures.
- Utilize central scheduling telephony software to efficiently handle assigned call volume or digital requests.
Clinical Data Abstractor
Intellis
12.2019 - 06.2023
- Input data into computer programs and filing systems.
- Maintained accuracy, completeness and security for medical records and health information.
- Accurately pulled patient records for upcoming appointments and procedures, typically within 1-hour period.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
Recreation Leader II - Supervisor Columbus Square.
City Of Philadelphia
04.2013 - 03.2021
- Developed positive and productive relationships with kids, parents and staff.
- Engaged participants in recreational activities and team-building exercises.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Scheduled events in recreation facilities and monitored facility conditions.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Managed scheduled events for the community to maximize activities and attendance.
- Trained staff members on conducting events and following safety procedures.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
Recreation Leader I Murphy Recreation Ctr
City Of Philadelphia
06.2007 - 04.2013
5th Grade Elementary Teacher
Philadelphia Performing Arts Charter School
06.2006 - 06.2007
- Built positive relationships with parents to involve families in educational process.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Assessed student progress by administering tests and evaluating results.
- Kept classroom clean, organized, and safe for students and visitors.
- Implemented classroom management improvements to enhance class morale and engagement.
- Taught students subject-specific material, learning strategies and social skills.
4th, 5th,7th and 8th Grade Teacher
Epiphany Of Our Lord School
09.2002 - 06.2006
- Planned and supervised class projects, field trips and visits by guest speakers.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Collaborated with administrators on classroom policies, management strategies and discipline.
- Established positive rapport with all students and parents through home calls, emails and Parent Teacher Club.
- Administered and graded tests and assignments to evaluate students' progress.
Education
Masters Of Education -
Neumann University
Aston, PA2004
Bachelor Of Science And/with Education Degree -
Pierce College
Philadelphia, Pa2001
Timeline
Digital Central Scheduling Representative
Jefferson Health
02.2024 - Current
Clinical Data Abstractor
Intellis
12.2019 - 06.2023
Recreation Leader II - Supervisor Columbus Square.
City Of Philadelphia
04.2013 - 03.2021
Recreation Leader I Murphy Recreation Ctr
City Of Philadelphia
06.2007 - 04.2013
5th Grade Elementary Teacher
Philadelphia Performing Arts Charter School
06.2006 - 06.2007
4th, 5th,7th and 8th Grade Teacher
Epiphany Of Our Lord School
09.2002 - 06.2006
Masters Of Education -
Neumann University
Bachelor Of Science And/with Education Degree -
Pierce College
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