Jessica Mejia
Jacksonville,FL
Summary
Self-motivated and experienced in guest services. Pleasant personality coupled with skills in customer relations, joined with bartending, I'm able to deescalate situations and problem-solve and have returning customers. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Bartender
Rocking Crab Seafood & Bar
Jacksonville , FL
2023.05 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
Front Desk Receptionist
The Wax Strip
Jacksonville , FL
2022.01 - 2023.03
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Front Desk Receptionist
Essentials Massage and Facials of Baymeadows
Jacksonville , FL
2021.08 - 2021.11
- Greeted customers warmly and made them feel welcome.
- Ensured lobby was clean and inviting.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Handled sensitive information in a confidential manner.
Education
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL2025-07
Cosmetology Education
Florida State College At Jacksonville
Jacksonville, FL2023-09
Skills
- Menu Memorization
- Food Preparation
- Beverage Preparation
- Health codes compliance
- Suggestive Selling
- Professional Appearance
- Cash Handling
- Fluent in english and spanish
- Oral and writing communication
- Complex Problem-Solving
- background working with Meevo
References
References available upon request.
Timeline
Bartender
Rocking Crab Seafood & Bar
2023.05 - Current
Front Desk Receptionist
The Wax Strip
2022.01 - 2023.03
Front Desk Receptionist
Essentials Massage and Facials of Baymeadows
2021.08 - 2021.11
Bachelor of Arts - Psychology
University of North Florida
Cosmetology Education
Florida State College At Jacksonville
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