Jessica Mejia
Jacksonville,FL
Summary
Self-motivated and experienced in guest services. Pleasant personality coupled with skills in customer relations, joined with bartending, I'm able to deescalate situations and problem-solve and have returning customers. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Bartender
Rocking Crab Seafood & Bar
Jacksonville, FL
05.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
Front Desk Receptionist
The Wax Strip
Jacksonville, FL
01.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Front Desk Receptionist
Essentials Massage and Facials of Baymeadows
Jacksonville, FL
08.2021 - 11.2021
- Greeted customers warmly and made them feel welcome.
- Ensured lobby was clean and inviting.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Handled sensitive information in a confidential manner.
Education
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL07-2025
Cosmetology Education
Florida State College At Jacksonville
Jacksonville, FL09-2023
Skills
- Menu Memorization
- Food Preparation
- Beverage Preparation
- Health codes compliance
- Suggestive Selling
- Professional Appearance
- Cash Handling
- Fluent in english and spanish
- Oral and writing communication
- Complex Problem-Solving
- background working with Meevo
References
References available upon request.
Timeline
Bartender
Rocking Crab Seafood & Bar
05.2023 - Current
Front Desk Receptionist
The Wax Strip
01.2022 - 03.2023
Front Desk Receptionist
Essentials Massage and Facials of Baymeadows
08.2021 - 11.2021
Bachelor of Arts - Psychology
University of North Florida
Cosmetology Education
Florida State College At Jacksonville
Similar Profiles
Alicia WilliamsonAlicia Williamson
Lead Cashier/Hostess at The Twisted Crab Seafood & BarLead Cashier/Hostess at The Twisted Crab Seafood & Bar
Amiya StephensAmiya Stephens
Customer Service Representative at Rockin Crab Seafood & BarCustomer Service Representative at Rockin Crab Seafood & Bar
Jordan KingJordan King
Cashier at Yami Crab Seafood And BarCashier at Yami Crab Seafood And Bar