Jessica Molina
Skokie,IL
Summary
A results-driven Senior Account Executive with 7+ expertise in customer relationship management, SaaS, and "go-to-market" strategies. Proven track record of generating revenue growth, retaining customers, and managing teams to drive business success. Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships. Dedicated to exceeding quotas and expectations.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Senior Account Executive
SiteRX
Midwest Region- , IL, IN, OH & MI
03.2022 - 10.2022
- Sell and demonstrate the company's AI platform via virtual and in-person presentations to neurologists, gastroenterologist, primary care physicians, and office staff resulting in 20 new accounts acquired and a 25% increase in customer engagement
- Established a reliable presence in 4 states across the Midwest region, upon securing a 35% adoption rate amongst KOLs who declared positive feedback regarding product performance
- Engaged and onboarded potential customers by conducting 20 virtual and 10 in-person presentations to elaborate on our AI platform's key features, achieving 35% customer retention month to month
- Proficiently used Salesforce and HubSpot to manage sales data and customer interactions, resulting in improved productivity and increased sales.
Client Care Advisor
Papa Pal
Chicago , IL
12.2021 - 04.2022
- Orchestrated doctors' visits and errands, ensuring appointment accuracy with 87% success rate in punctuality
- Guided 15+ patients across weekly activities to facilitate independent living, mitigating any risks while safeguarding their well-being and companionship for older adults, seniors, and families
- Provided timely assistance to clients with 80% accuracy in the upkeep, sanitation, and maintenance of their homes.
Senior Sales Manager
AV Wholesale
Skokie , IL
01.2019 - 12.2021
- Mentored 8 sales associates to collectively boost revenue by 300% over 2 years, increasing monthly revenue from $250K to $1M
- Cultivated successful vendor relationships and negotiated terms for new product additions to increase the product catalog and improve sales potential
- Formulated weekly sales targets based on data analytics to increase sell-through of high-margin products; achieved success through strong management of budget with favorable returns on investments
- Achieved 300% sales growth by devising new operational processes and strategies, bolstering customer and vendor relations, and engaging in customized product education.
Sales & Brand Ambassador
Productions Plus
Chicago , IL
01.2018 - 01.2019
- Generating top sales for three consecutive quarters and increasing hourly sales by 110%, resulting in significant revenue growth for the company
- Educating customers, retailers, and distributors about Nespresso products and effectively monitoring customer feedback to ensure high levels of customer satisfaction
- Tracked key performance indicators (KPIs) to analyze the success of marketing and sales initiatives.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Inside Sales Representative
Hospitality Mints
01.2015 - 01.2017
- Successfully developed and implemented a sales strategy at Hospitality Mints in partnership with the internal marketing team, utilizing Salesforce customer demographics and sales data to increase sales by 20% and website traffic by 30%
- Conducted consultative selling to determine customer needs, provide product solutions, and overcome objections, as well as prospected for new customers and made sales calls to current customers to communicate offers and provide sales support.
- Used CRM software- Salesforce to maintain detailed contact logs and account records
Catering Sales Manager
Panera Bread
, Illinois
04.2010 - 01.2015
- Increased sales by 33% and was the top sales representative in 2010
- Achieved required KPIs, including high number of dials and conversations per day, growth in Target Accounts, acquisition of new clients and organizations, and dollar value of regional book of business
- Utilized knowledge of CRM systems, including SalesForce, to qualify clients and their respective organizations, understand client buying patterns, future needs, and forecast large transactions, resulting in consistent achievement of monthly and quarterly sales targets
- Developed and delivered training programs for catering associates to enhance their sales and customer service skills across the Midwest which led to 30% higher team efficiency.
Education
Associate of Applied Science -
Triton College
05.2004 - 05.2007
High School Diploma -
East Leyden High School
08.2000 - 05.2005
Skills
CRM- Salesforce & HubSpotundefined
Volunteer Work
Ambassador/Mentor-First Round Fast Track
July 2022- Present
First Round Fast Track is a program for established sales personnel to give back by providing First Round-backed founders and executives with 1-1 mentorship.
Certification
Accountable HQ, HIPPA Certified
Timeline
Accountable HQ, HIPPA Certified
03-2023
Senior Account Executive
SiteRX
03.2022 - 10.2022
Client Care Advisor
Papa Pal
12.2021 - 04.2022
Senior Sales Manager
AV Wholesale
01.2019 - 12.2021
Sales & Brand Ambassador
Productions Plus
01.2018 - 01.2019
Inside Sales Representative
Hospitality Mints
01.2015 - 01.2017
Catering Sales Manager
Panera Bread
04.2010 - 01.2015
Associate of Applied Science -
Triton College
05.2004 - 05.2007
High School Diploma -
East Leyden High School
08.2000 - 05.2005
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