Jessica Montalvo

Lead Medical Assistant

Ascent Pain Solution

Austin, Texas

01.2024 - 04.2025

Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Registered new patients into practice management software program accurately entering demographic information.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Educated patients about medications, procedures and physician's instructions.
Incorporated outside records into charts and EHR.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.