JESSICA MORENO
AZUSA,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
don robertos jewelers
West Covina, CA
08.2022 - 05.2024
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
Dave and Busters
Casheir
Arcade, CA
01.2022 - 04.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Nursing
Citrus College
Glendora, CASkills
- Customer Needs Assessment
- Order Processing
- Client Account Management
- Inventory Control
- Sales Development
- Product Sales
- Payment Processing
- Sales Training
- Cash Handling Accuracy
- Cash Register Operation
- Store Opening and Closing
- Relationship Building
- Listening Skills
- Problem-Solving
- Time Management
- Client Service
Languages
Spanish
Full Professional
Timeline
Sales Associate
don robertos jewelers
08.2022 - 05.2024
Dave and Busters
Casheir
01.2022 - 04.2023
Nursing
Citrus College
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