Jessica Myers
Tallahassee,FL
Summary
Personable Office Administrator with several years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Hanger Clinic
10.2021 - Current
- Greet and welcome patients/guests, answer incoming calls and redirect them, make outbound calls, answer questions and address complaints, take messages, computer skills, schedule appointments, data entry, collect payments, billing, receive postal mail, and packages and distribute them, EMR/EHR, keep updated medical records and files, scanning and faxing documents, email, insurance verification, prior authorization, referrals.
Medical Assistant/Front Office
Tallahassee Gastro Health Center
11.2020 - 09.2021
- Greet and welcome guests, answer incoming calls and redirect them, make outbound calls, answer questions and address complaints, take messages, computer skills, schedule appointments, data entry, collect payments, receive postal mail, and packages and distribute them, EMR/EHR, keep updated medical records and files, scanning and faxing documents, email, insurance verification, prior authorization, referral.
Medical Assistant/Front Office
Kelly Services
02.2018 - 11.2020
- Greet and welcome patients/guests, answer incoming calls and redirect them, make outbound calls, answer questions and address complaints, take messages, computer skills, schedule appointments, data entry, collect payments, receive postal mail, and packages and distribute them, EMR/EHR, keep updated medical records and files, scanning and faxing documents, email, insurance verification, prior authorization, referrals
- Processing claims.
Medical Assistant/Certified Nursing Assistant
GI Associates
02.2019 - 05.2020
- Answering multi-phone lines, collecting data about previous health, medical, and surgical history from patients, e prescribe, handwritten, and calling in prescriptions to pharmacies, EMR/EHR, data entry, scanning documents, scheduling appointments, surgeries, and diagnostic procedures, greeting patients, patient safety, insurance verification, prior authorization, referral, measure patient vital signs, height, and weight, assist physician's and other providers with exams and procedures, provide patient education as directed by a doctor or other provider, stock exam rooms.
Certified Nursing Assistant/Medical Assistant
Vascular Surgical Associates
11.2016 - 01.2018
- Greet patients and prepare them for examinations, patients safety, obtain patient medical history, EMR/EHR, data entry, answer inbound calls, make outbound calls, documentation, and vital signs, measure weight, glucose screening, assist physician during patient examinations, wound care, answer the office phone, scheduling appointments, record and update patient information in the computer system.
Education
Diploma - Medical Assistant
Concorde Career School
Jacksonville, FL01.2001
High School Diploma -
Baker County High School
Glen Saint Mary, FL01.1999
Skills
- EMR/EHR System
- Patient/Customer care, Strong communication skills, multi line phone service, scanning, data entry, documentation, appointment setting, perform filing and faxing important documents, computer literacy, assists in the ordering, orients and mentors new staff members, strong customer service skills, greeting and directing visitors
- Conflict management
- Organizational skills
- Computer literacy
- ICD-10
- Certified Nursing Assistant
- Data entry
- Microsoft Word
- Documentation review
- CPR
- Customer service
- Communication skills
- Computer skills
- Appointment Scheduling
- Home Health
- Insurance Verification
- Medical terminology
- Patient Care
- Medical Records
- Medical Office Experience
- Medical Scheduling
- Hospital Experience
- Clerical Experience
- CPT Coding
Certification
- CNA
- Certified Medical Assistant
- CPR Certification
Timeline
Office Administrator
Hanger Clinic
10.2021 - Current
Medical Assistant/Front Office
Tallahassee Gastro Health Center
11.2020 - 09.2021
Medical Assistant/Certified Nursing Assistant
GI Associates
02.2019 - 05.2020
Medical Assistant/Front Office
Kelly Services
02.2018 - 11.2020
Certified Nursing Assistant/Medical Assistant
Vascular Surgical Associates
11.2016 - 01.2018
Diploma - Medical Assistant
Concorde Career School
High School Diploma -
Baker County High School