Jessica Nordhagen
Portland,OR
Summary
Housing Program Specialist with a strong desire to help others. Strong knowledge of housing programs, working in nonprofit organizations, and social and racial equity.
Overview
6
6
years of professional experience
Work History
Housing Program Specialist
Washington County
11.2022 - Current
- Created an application for a subsidy program
- Translated the application into Spanish
- Assisted seniors in applying for a one time subsidy
- Created application for program
- Hosted informational meetings on the program
- Handled recording of data in Excel, Yardi, and HMIS
- Enrolled households into new programs
- Helped in auditing a partner organization
- Handled invoices for two partner programs
- Handled applications for a new supportive housing complex
Community Resource Advocate II
Community Action Organization
07.2020 - 11.2022
- Conducted several phone assessments in English and Spanish daily to determine eligibility for rent assistance as well as other programs within the county
- Handled high caseload volume while maintaining contact with clients and landlords in order to complete documents in a timely manner
- Gathered resources and sent to clients based on needs and information gathered through assessments
- Conducted assessments in English and Spanish to determine housing program eligibility
- Assisted clients in obtaining their birth certificate and applying for programs
- Helped with interviewing and hiring new CRAs
- Helped train new CRAs when they joined the team
ASC Supervisor/District Translator
North Marion School District
08.2018 - 06.2020
- Gathered, organized and input information into digital database
- Conducted performance evaluations for staff members, identifying areas of improvement
- Entered data into our system, Cayen, for each individual student
- Provided a safe, inclusive after school environment for all students
- Handled payments and applications for the program
- Supervised students, rec leaders, and volunteers
- Planned and created enrichment clubs based on student interest
- Communicated with the community on opportunities
- Translated documents and making Spanish phone calls for the school district
- On call interpreting
- Experience in handling and translating sensitive information including IEPs and threats
Education
Bachelor of Arts - Spanish
George Fox University
Newberg, OR04.2018
Skills
- Referral Coordination
- Affordable housing
- Case Management
- Program Management
- Needs Assessment
- Program Planning
- Affordable Housing Knowledge
- Microsoft Office
- Microsoft Teams
- Outlook
- Supervision
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Housing Program Specialist
Washington County
11.2022 - Current
Community Resource Advocate II
Community Action Organization
07.2020 - 11.2022
ASC Supervisor/District Translator
North Marion School District
08.2018 - 06.2020
Bachelor of Arts - Spanish
George Fox University