Open To Work
Hi, I’m
Jessica Nunnery
Work Preference
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Work History
Baldinos Fayetteville
Assistant Manager
Job overview
- Managed daily operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff to maintain high performance standards.
- Handled inventory management, including ordering and stock control processes.
- Resolved customer complaints promptly to enhance service experience.
- Assisted in developing team schedules to optimize workforce efficiency.
- Collaborated with management on improving store procedures and policies.
- Maintained cleanliness and organization of the store environment consistently.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Cape Fear High School Fayetteville, North Carolina
University Overview
Skills
- Inventory management
- Customer service
- Staff training
- Conflict resolution
- Team building
- Effective communication
- Problem solving
- Leadership development
- Staff management
- Adaptability and flexibility
- Money handling
- Staff supervision
- Employee engagement
- Team motivation
- Coaching and mentoring
- Sales monitoring
- Customer service and satisfaction
- Team leadership
- Time management
- Employee supervision
- Workplace safety compliance
- Employee scheduling
- Scheduling and planning
Timeline
Assistant Manager
Baldinos
Cape Fear High School
06.2001