Jessica Olson
Prescott,WI
Summary
Detail-oriented and reliable professional with experience managing high-volume responsibilities, analyzing information, maintaining accurate records, and communicating effectively with diverse stakeholders. Strong background in problem-solving, customer service, and cross-functional collaboration. Demonstrated ability to manage multiple priorities and deadlines while maintaining accuracy and attention to detail. Self-motivated, adaptable, and eager to learn new systems, processes, and industry requirements.
Overview
4
4
years of professional experience
Work History
Server
Muddy Waters Bar and Grill
Prescott, WI
04.2022 - Current
- Delivers exceptional customer service to 50+ guests per shift while resolving concerns quickly and professionally.
- Builds strong customer relationships through clear communication and proactive problem-solving, enhancing overall guest experience.
- Manages multiple priorities simultaneously, ensuring accurate orders, payments, and customer interactions.
- Collaborates with team members to streamline operations during high-volume periods.
- Handles sensitive payment information and cash transactions with accuracy and integrity.
High School English Teacher
Prescott High School
Prescott, WI
01.2025 - 08.2026
- Analyzed performance data to identify trends and create individualized improvement strategies that enhanced student learning.
- Collaborated with administrators and multidisciplinary teams to address complex student issues, leading to improved support and outcomes.
- Served as primary contact for students, parents, and staff, addressing inquiries, resolving concerns, and clearly communicating policies.
- Trained and guided students on technology platforms and self-service learning systems.
- Managed confidential student records while ensuring compliance with district policies and privacy requirements.
- Prioritized competing responsibilities, maintained detailed documentation, and consistently met administrative deadlines in a fast-paced environment.
High School Volleyball Coach & Strength Coach
Prescott High School
Prescott, WI
06.2025 - 08.2026
- Mentored and coached individuals, enhancing skills through constructive feedback and tailored development plans.
- Fostered positive relationships, addressing concerns and promoting accountability among team members.
- Evaluated performance and refined strategies to optimize results based on observed metrics.
Education
Bachelor of Science - School of Education (Elementary and Middle Education)
University of Wisconsin La Crosse
La Crosse, WI12-2024
Skills
- Customer service
- Conflict Resolution
- Microsoft Office
- Google Workspace
Timeline
High School Volleyball Coach & Strength Coach
Prescott High School
06.2025 - 08.2026
High School English Teacher
Prescott High School
01.2025 - 08.2026
Server
Muddy Waters Bar and Grill
04.2022 - Current
Bachelor of Science - School of Education (Elementary and Middle Education)
University of Wisconsin La Crosse