Jessica Onken
Bellevue,IOWA
Summary
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Secretary
Farrell Tax & Accounting
Maquoketa, Iowa
12.2012 - Current
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Greeted clients and directed to appropriate location or person.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Maintained client tax records confidential
- Managed multiple calendars and contacts using computer software.
- Maintained organized filing system of paper and electronic documents.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained inventory of office supplies and placed orders when necessary.
Housekeeping and Laundry Attendant
The Hancock House Bed & Breakfast
Dubuque, Iowa
05.2018 - Current
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
High School Diploma -
Maquoketa High School
Maquoketa, Iowa01-1997
Bachelor of Science - Social Sciences
Ashford University
Clinton, IASkills
- Letter writing
- Phone reception
- Office correspondence
- Requisition processing
- Customer service
- Keyboarding skills
- Organization
Timeline
Housekeeping and Laundry Attendant
The Hancock House Bed & Breakfast
05.2018 - Current
Secretary
Farrell Tax & Accounting
12.2012 - Current
High School Diploma -
Maquoketa High School
Bachelor of Science - Social Sciences
Ashford University