Jessica Padilla
Las Vegas,NV
Summary
Adept at ensuring transaction accuracy and efficiency, I excelled in customer service and cash handling at Station Casinos and MGM Resorts. My proficiency in data entry and time management, coupled with a commitment to professionalism, significantly enhanced operational flow and customer satisfaction. Skilled in multitasking, I consistently prioritized customer needs and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Cage Cashier
Fontianeblue Resort
Las Vegas, NV
06.2025 - Current
- Processed cash transactions accurately and efficiently for gaming operations.
- Maintained compliance with gaming regulations and internal policies during cash handling procedures.
- Processed various cash transactions and answered gaming customer questions.
- Demonstrated adaptability in learning new systems quickly as technology evolved within the industry.
Cage Cashier
Station Casinos
Santa Fe Station
09.2024 - 05.2025
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined end-of-day operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing temporary banks accurately at the end of each team member shift.
Cage Cashier
Station Casinos
Redrock Resort And Casino
02.2024 - 08.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Strengthened customer loyalty through friendly and professional service, even during busy periods.
- Helped patrons access funds by issuing marks, cashing checks and processing credit card and debt card advances.
Cage Cashier and Representative
MGM Resorts
Park MGM
08.2022 - 12.2023
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Processed various cash transactions and answered gaming customer questions.
Front Desk Receptionist
Couture Dermatology
Las Vegas, NV
02.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
Certification - Dental Assisting
Community College of Sothern Nevada
Las Vegas, NVDiploma -
Bonanza High School
Las Vegas, NVMedical Billing And Coding
Northwest Career College
Las Vegas, NV01.2020
Skills
Professionalism and courtesy
Cash handling
Data entry efficiency
Time management proficiency
Customer service
Multitasking Abilities
Gaming regulation compliance
Timeline
Cage Cashier
Fontianeblue Resort
06.2025 - Current
Cage Cashier
Station Casinos
09.2024 - 05.2025
Cage Cashier
Station Casinos
02.2024 - 08.2024
Cage Cashier and Representative
MGM Resorts
08.2022 - 12.2023
Front Desk Receptionist
Couture Dermatology
02.2021 - 01.2022
Certification - Dental Assisting
Community College of Sothern Nevada
Diploma -
Bonanza High School
Medical Billing And Coding
Northwest Career College