Jessica Pavlovsky
Piedmont,SC
Summary
Experienced Patient Service Representative with strong patient scheduling, insurance verification, and payment processing skills. Known for accurate records, clear communication, and dependable support in busy healthcare settings.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Prisma Health System
Greenville, South Carolina
2015.01 - 2026.09
- Verified insurance coverage and details during patient registration, ensuring accurate processing and minimizing patient wait times.
- Coordinated patient appointments across Prisma Health clinics, optimizing provider calendars for efficient scheduling.
- Managed patient inquiries through phone calls, directing questions to appropriate Prisma Health departments for timely resolution.
- Collected copayments and processed payment records at Prisma Health service desks.
Patient Service Representative
Godshall Professional Recruiting & Staffing
Greenville, South Carolina
2014.04 - 2015.01
- Scheduled and confirmed appointments, maintaining accurate patient records for efficient follow-ups
- Coordinated patient schedules to streamline clinic workflow and minimize wait times
- Facilitated communication between patients and healthcare providers to improve service satisfaction
Education
High School Diploma -
Laurel High School
Los Alamitos, CA1994-06
Skills
- Appointment coordination
- Patient scheduling
- Insurance verification
- Patient intake
- Payment processing
- EMR systems
- Healthcare administration
Timeline
Patient Service Representative
Prisma Health System
2015.01 - 2026.09
Patient Service Representative
Godshall Professional Recruiting & Staffing
2014.04 - 2015.01
High School Diploma -
Laurel High School