Jessica Perez
Highland Park,NJ
Summary
Dynamic professional with extensive experience at Amazon, excelling in workflow management and performance monitoring. Proven track record in mentoring staff, enhancing skills for career advancement, and driving process improvements. Adept at assignment delegation and ensuring compliance with safety standards, contributing to a safer and more efficient workplace.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
09.2022 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted coworkers and staff members with special tasks on daily basis.
- Monitored and reported on process performance to verify compliance with established standards.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Sales Supervisor
Shoppers World
06.2019 - 09.2021
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted coworkers and staff members with special tasks on daily basis.
- Monitored and reported on process performance to verify compliance with established standards.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJSkills
- Workflow management
- Assignment delegation
- Management support
- Performance monitoring
- Attendance tracking
- Scheduling coordination
- Fast learner
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Process Assistant
Amazon
09.2022 - Current
Sales Supervisor
Shoppers World
06.2019 - 09.2021
High School Diploma -
New Brunswick High School
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