Jessica Petersen
Canyon Lake,TX
Summary
I am a well-rounded individual with a great attitude. I am motivated to maintain customer-client satisfaction and contribute to personal and company success. I am articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
REALTOR
Keller Williams Heritage
Canyon Lake, TX
09.2023 - Current
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Answered inquiries from potential buyers regarding features of property listings.
- Planned and coordinated open house events to move properties.
- Presented properties to potential buyers to address questions or concerns.
- Managed real estate transactions from initiation to closing.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Teacher
Homeschooling
Canyon Lake, TX
08.2016 - 10.2022
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Used videos, lectures and moderated discussions to engage students during class.
- Observed students for specific learning styles and planned activities to maximize learning.
- Integrated hands-on activities into instruction whenever possible in order to promote deeper understanding of content material.
- Developed lesson plans based on student strengths and weaknesses.
- Researched new ways of incorporating technology into instruction for more interactive learning experiences.
- Managed a variety of tasks related to daily operations including grading assignments, creating reports.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Delivered effective education based on sound principles and clear objectives.
Floral Designer
Small Favors Florist
Canyon Lake, TX
04.2014 - 11.2016
- Created custom bouquets using a variety of fresh flowers and foliage.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Maintained proper storage conditions for all flowers in the shop.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Set up colorful and inspiring store displays and arrangements.
- Conducted regular quality checks on incoming shipments of fresh flowers.
- Coordinated delivery schedules with local courier services for timely delivery of floral arrangements.
Customer Service Representative
The Scooter Store Inc.
New Braunfels, TX
02.2013 - 08.2013
- Answered inbound calls, chats and emails to facilitate customer service.
- Surpassed sales goals through implementation of successful marketing strategies.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Developed strong customer relationships to encourage repeat business.
Liquor Store Manager
Liquors at the Lake
Canyon Lake, TX
03.2009 - 01.2013
- Participated in monthly inventory counts, verifying accuracy of records against physical count results.
- Provided feedback on product performance and suggested changes in ordering procedures based on sales analysis.
- Recruited, trained and supervised new employees in accordance with company policies.
- Ensured compliance with all applicable laws and regulations related to the sale of liquor.
- Coordinated deliveries from vendors, ensuring timely receipt of goods and accurate invoicing.
- Organized merchandise displays to attract customers' attention while maximizing space utilization.
- Took payment for purchases by cash, credit, debit and personal check and provided correct change.
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
- Cleaned and restocked aisles through shifts to maintain customer-ready store.
Education
Licensed Texas Real Estate Agent - Real Estate
Aceable Agents
09-2023
High School Diploma -
Blanco High School
Blanco, TX05-2005
Skills
- Property Research
- Wine and Spirits Knowledge
- Liquor Regulations and Compliance
- Customer Service
- Sales Tracking
- Market Research
- Credit and Cash Transactions
- Product Recommendations
- Curriculum Implementation
- Student Engagement
- Learning Assessments
- Product and Service Sales
- Product Merchandising and Distribution
- Order Placement
- Artistic Flower Arranging
- Client Consultations
- Planning
Timeline
REALTOR
Keller Williams Heritage
09.2023 - Current
Teacher
Homeschooling
08.2016 - 10.2022
Floral Designer
Small Favors Florist
04.2014 - 11.2016
Customer Service Representative
The Scooter Store Inc.
02.2013 - 08.2013
Liquor Store Manager
Liquors at the Lake
03.2009 - 01.2013
Licensed Texas Real Estate Agent - Real Estate
Aceable Agents
High School Diploma -
Blanco High School
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