Jessica Putnam
Joplin,MO
Summary
Compassionate and dependable pediatric dental professional looking to transition into a career in social work. Experienced in working with children and families, building trusting relationships and providing emotional support in sensitive situations.
Overview
10
10
years of professional experience
Work History
Office Manager
Joplin Pediatric Dentistry
06.2018 - Current
- Handle sensitive information with discretion, maintaining confidentiality of protected health information and patient records.
- Work closely with patients and their families to coordinate dental procedures and gather the necessary legal documentation needed to get the treatment that is needed.
- Manage the day to day schedule, answer patient phone calls, verify insurance benefits, submit insurance claims and run end of day/month/year financial reports.
- Assist the dentist with procedures, take radiographs and work closely with pediatric patients and their families, keeping them informed, assuring them and keeping them comfortable through the duration of the appointment.
Expanded Function Dental Assistant
Parkcrest Dental Group
08.2016 - 05.2018
- Prepared treatment rooms and sterilized instruments
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted the dentist in various procedures, ensuring patient comfort and easing anxiety
Education
Associate of Arts - Social Work
Crowder College
Neosho, MO05.2028
Registered Dental Assistant - Dental Assisting
Vatterott College
MO10.2014
Skills
- Effective communication
- HIPAA compliance
- Compassionate
- CPR, first aid, AED
- Organizational skills
- Scheduling and calendar management
Timeline
Office Manager
Joplin Pediatric Dentistry
06.2018 - Current
Expanded Function Dental Assistant
Parkcrest Dental Group
08.2016 - 05.2018
Associate of Arts - Social Work
Crowder College
Registered Dental Assistant - Dental Assisting
Vatterott College