Jessica Rae

• Develop and present new business sell-in decks and client proposals
• Provide executive leadership and high-level operational support
• Oversee program planning, execution, and cross-functional management
• Lead staff management, performance oversight, and team development
• Manage day-to-day business operations and office administration
• Build and maintain strong client relationships to support long-term partnerships
• Lead talent recruitment, onboarding, and workforce planning
• Negotiate contracts and manage vendor and client agreements
• Manage CRM systems to track sales pipelines and client data
• Execute and manage email marketing campaigns via Mailchimp
• Support foundational website development and updates using Squarespace
• Administer payroll and HR processes using ADP/BambooHR

• Developed and implemented sales strategies to drive revenue growth across multiple markets.
• Led cross-functional teams to enhance customer engagement and improve client retention rates.
• Analyzed market trends and competitor activities to inform strategic decision-making processes.
• Mentored and trained sales team members on best practices, fostering professional development and skill enhancement.
• Cultivated partnerships with creative agency decision makers, expanding network and business opportunities.
• Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
• Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
• Developed strong client relationships for improved customer satisfaction and repeat business.
• Attended industry events and conventions to explain sales opportunities.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Black Magic Feather, LLC dba AMP Live Productions has been utilized throughout my career in the music industry and event industry

• Developed and implemented effective touring strategies to ensure profitability
• Managed daily operations/touring logistics, ensuring efficiency in all aspects of business processes
• Cultivated strong relationships with venues and managers, to ensure future contracts could be secured
• Oversaw financial management, including budgeting, forecasting, and expense control
• Cultivated and secured sponsorships; Firefly Sweet Tea Vodka and Sennheiser microphones
• Negotiated and secured a summer residency with the Hard Rock Café Key West
• Shared the stage with known artists/songwriters sincluding Pat Benatar, Brantley Gilbert, Darius Rucker, Josh Kelley, Guy Clark, Roger McGuinn, Radney Foster, Jack Ingram, Keith Anderson, Glen Phillips, David Ball and Jeffrey Steele

• Developed and maintained strong client relationships to drive sales growth
• Conducted market research to identify new business opportunities and customer needs
• Collaborated with marketing team to create effective promotional materials and campaigns
• Delivered exceptional customer service, resolving inquiries and issues promptly