Jessica Reardon
City of Arvada
Arvada,CO
8
years of professional experience
Professional with background in police front-facing service and chain of custody protocols. Adept at maintaining accurate records, securing evidence, and ensuring compliance with legal standards. Strong focus on collaboration and delivering consistent results in a team environment.
Work History
Utility Billing Specialist
7 Months- Processed utility billing, invoicing, and account adjustments with strict accuracy.
- Resolved customer billing inquiries and payment discrepancies using clear account research.
- Maintained accurate records of customer payments.
Police Service Technician
3 Years 7 Months- Responded to public inquiries, providing clear information and professional customer service.
- Conducted police report follow ups and booked evidence for cases.
- Reviewed reports for completeness, correcting errors and ensuring compliance with department standards.
- Processed police reports, records, and case files with strict accuracy and confidentiality.
- De-escalated escalated citizens to obtain necessary information for police calls for service.
- Coordinated evidence intake, tracking, and release while maintaining chain-of-custody documentation.
Nanny
3 Years 1 Month- Nurtured two toddler girls with love and attention while parents worked, fostering a safe and supportive environment
- Cared for & loved on two toddler girls while their parents were at work
- Prepared nutritious snacks and meals for the girls during meal times
- Transported the girls across Denver metro area for educational outings, enhancing their learning experiences
Educational Mental Health Worker
1 Year- Supported teachers in establishing a positive, consistent school routine for elementary-aged students with trauma and abuse histories
- De-escalated students during crisis situations to restore a safe learning environment
- Participated in IEP meetings to discuss student progress and needs & behavioral plan meetings for students
- Developed daily reports to track and assess children's academic progression
Education
Bachelor of Science - Social Work
- Graduated summa cum laude
- Served as the President of the Social Work Club
- Achieved the Resident Assistant scholarship for two academic years
- Volunteered overseas 3x (El Salvador, Guatemala, & Uganda)
- GPA: 3.7+ GPA
Skills
Records research
Attention to detail
Customer service
Communication skills
Law enforcement databases
Flexible and adaptable
Dependable and responsible
Timeline
Utility Billing Specialist
City of Arvada
2026.03 - CurrentRead More
Police Service Technician
City of Arvada
2022.08 - 2026.03Read More
Nanny
Kupfer Family
2019.06 - 2022.07Read More
Educational Mental Health Worker
Mount Saint Vincent Home
2018.06 - 2019.06Read More
Colorado Mesa University
Bachelor of Science from Social Work
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