Summary
Work History
Education
Skills
Timeline
Generic

Jessica Sapp

Parma

Summary

Highly organized employee with experience in administrative support and customer service. Skilled in managing administrative tasks, data entry, and client communication, with strong capabilities in multitasking and prioritizing workloads. Detail-oriented and a passion for continuous learning.

Work History

Office Assistant

The O'Brien Law Firm, LLC
Beachwood
2022 - Current
  • Handle incoming and outgoing correspondence, including email and mail.
  • Schedule meetings and coordinate materials to be distributed to attendees.
  • Maintain database by updating customer information.
  • Review files, records and other documents to obtain information or respond to requests.
  • Draft correspondence, memos, and emails.
  • Proofread and correct correspondence for error-free documentation.
  • Legal document preparation.
  • Respond to client emails in a professional and prompt manner.
  • Ensure strict confidentiality of client information.

Hairstylist

Regis
Cleveland
2011 - 2024.12
  • Pre-booked future appointments to increase repeat business.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Cut and styled hair for men and women.
  • Updated and maintained client information records and beauty services provided.
  • Hair color services.
  • Facial waxing.
  • Consulted with clients to determine desired hairstyles and services.
  • Educated clients on hair care products and maintenance routines for optimal results.
  • Developed rapport with clients to build lasting relationships and encourage return visits.
  • Greeted customers, answered phones and scheduled appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.

Hairstylist

Salon K
Middleburg Heights
2009 - 2011
  • Pre-booked future appointments to increase repeat business.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Cut and styled hair for men and women.
  • Updated and maintained client information records and beauty services provided.
  • Hair color services.
  • Facial waxing.
  • Consulted with clients to determine desired hairstyles and services.
  • Educated clients on hair care products and maintenance routines for optimal results.
  • Developed rapport with clients to build lasting relationships and encourage return visits.
  • Greeted customers, answered phones and scheduled appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.

Education

High School Diploma -

Midpark High School
Middleburg Heights, Ohio
2009-06

Cosmetology - Cosmetology

Polaris Career Center
Middleburg Heights, Ohio
2009-06

Skills

  • Clerical support
  • Reliable and Punctual
  • Microsoft Office Suite
  • Issue Resolution
  • Data Entry
  • Information Confidentiality
  • Prioritization and Time Management
  • Organizing and Categorizing
  • Attention to Detail
  • Customer service
  • File maintenance
  • Database management

Timeline

Office Assistant

The O'Brien Law Firm, LLC
2022 - Current

Hairstylist

Regis
2011 - 2024.12

Hairstylist

Salon K
2009 - 2011

High School Diploma -

Midpark High School

Cosmetology - Cosmetology

Polaris Career Center
Jessica Sapp