Jessica Schneider
Canfield
Summary
Entry-level professional with an Associate of Applied Science in Occupational Therapy Assistant, seeking an opportunity in corporate healthcare or business operations. Brings a solid understanding of healthcare processes, attention to detail, and strong communication and collaboration skills in a professional environment.
Overview
7
7
years of professional experience
Work History
Server
Bruno Brothers Pizza
Boardman
01.2022 - Current
- Recognizing guest needs, dietary restrictions, and special requests to deliver a personalized experience.
- Skillfully manage 7+ tables at once within dynamic setting.
- Addressing tense situations or guest complaints with a focus on professional diplomacy and empathetic engagement.
Library Student Assistant
Kent State University
Salem
01.2022 - 05.2022
- Provided customer service by addressing inquiries and resolving issues for guests.
- Assisted guests with locating, checking out, and returning library materials.
- Managed check-out and return processes for library materials using digital systems.
Cashier
Ghossain Mid-east Bakery
Canfield
03.2019 - 08.2021
- Assisted customers with product selection and inquiries effectively.
- Assisted customers in locating specific products, addressing inquiries, and providing product recommendations.
- Coached new team members on cash register operation, stock procedures, and customer service protocols.
Education
Associate of Applied Science - Occupational Therapy Assistant
Kent State University
Kent, Ohio, OH05-2025
Skills
- Effective communication
- Customer service
- Team collaboration
- Time management
- Electronic health records
- Critical thinking
- Teamwork and collaboration
Timeline
Server
Bruno Brothers Pizza
01.2022 - Current
Library Student Assistant
Kent State University
01.2022 - 05.2022
Cashier
Ghossain Mid-east Bakery
03.2019 - 08.2021
Associate of Applied Science - Occupational Therapy Assistant
Kent State University