Jessica Scott

Provide administrative assistance for 25+ Marketing Managers, Directors and Senior Directors. Manage calendars, overhead budgets, and agency relationships. Create Purchase Orders and Processed Invoices for payment. Plan Marketing Summit for over 100 people and Agency Townhalls with over 50 people. Build team culture with celebrations and leading weekly team meetings.

• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

Provided administrative assistance to Insights & Analytics team of 25 people consisting of Vice President, Sr. Directors, Directors and Managers. Managed special project of RGM training for Sales Force. Overseen the Contractor's budget for onsite employees. Processed expense reports. Coordinated team offsite meetings and trainings with outside vendors.

• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Facilitated training and onboarding for incoming office staff.
• Volunteered to help with special projects of varying degrees of complexity.
• Created and managed office systems to efficiently deal with documentation.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Led staff and vendors in providing high level of service for owner and guests.
• Coordinated events and worked on ad hoc projects.
• Upheld strict timetables by maintaining accurate, balanced calendars.

Managed Premium giveaways from ideation to delivery of items. Worked with premium suppliers and their production facilities to produce high quality premium giveaways ensuring they meet all US and Global safety requirements. Processed invoices for payments to vendors as well as 3rd party testing laboratories. Attended industry safety seminars to ensure compliance. Co-authored company wide safety requirement manual that was followed by all suppliers and their manufacturing facilities. Also ensured all Social Accountability audits of manufacturing facilities were performed and followed.

• Monitored product standards and quality-control programs.
• Educated employees on specific QA standards and confirmed maintenance of standards.
• Fixed identified issues to increase productivity and boost workflows.
• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Implemented process improvements to increase productivity in quality assurance operations.
• Addressed non-conformance issues, pausing production to correct errors.
• Promoted adherence to quality standards by educating personnel on quality control.
• Liaised with vendors and end-users to uncover system optimization opportunities.
• Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
• Followed safety protocols while handling hazardous materials.
• Assisted in developing inspection and testing protocols.
• Investigated customer complaints to take necessary corrective actions.
• Followed standard operating procedures for inspections and tests.
• Examined products for imperfections and defects.
• Updated quality control records and reports.
• Trained other workers in inspection and testing procedures.
• Accomplished multiple tasks within established timeframes.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Provided administrative assistance to several different Marketing teams. Worked with Brand Marketing teams, Promotion Marketing teams, Regional & Ethnic Marketing teams, and Shopper Marketing teams. Managed daily calendars and travel coordination for Directors and Managers. Successfully executed offsite meetings with over 50 attendees. Managed a Hospitatlity Program with a budget of $1.9MM. Organized and distributed Concert Event, NASCAR Event ticket distribution to Sales Force. Coordinated Character Appearance events with managing agency.

• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Assisted development and implementation of new administrative procedures.
• Developed strategies to streamline and improve office procedures.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Managed department budgets and generated financial reports for management review.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Assisted coworkers and staff members with special tasks on daily basis.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Volunteered to help with special projects of varying degrees of complexity.