Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Smith

Ballwin,MO

Summary

Hardworking professional with proven customer service and time management skills in fast-paced environments. Strives to meet customer needs, satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

First Watch Cafe
03.2022 - 12.2024
  • Prepared checks, itemizing total meal costs and taxes.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees to perform duties.

Manager in Training

Domino's Pizza
01.2021 - 10.2021
  • Reviewed completed work to verify consistency and quality.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Mehlville High School
St Louis, MO
06-2019

Skills

  • Conflict resolution
  • Time management
  • Effective communication
  • Fast paced environment adaptability
  • Exceptional customer service
  • Strong work ethic

Timeline

Server

First Watch Cafe
03.2022 - 12.2024

Manager in Training

Domino's Pizza
01.2021 - 10.2021

High School Diploma -

Mehlville High School

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