Jessica Smith
Hedgesville
Summary
- Ambitious Sales Associate with years of successful sales in highly competitive market. Personable and ethical professional with 20 years of comprehensive sales experience in helping buyers make educated decisions. Versed in contract negotiation, contract management and prospecting.
Overview
18
18
years of professional experience
Work History
Accounts Manager
BBQGRILLS.COM
Burson
01.2025 - Current
- Developed relationships with key clients to enhance satisfaction and loyalty.
- Oversaw invoicing processes and ensured timely billing of services provided.
- Coordinated with sales teams to align customer needs with product offerings.
- Analyzed account data to identify trends and improve service strategies.
- Facilitated meetings to discuss account performance and strategic planning.
- Implemented process improvements to streamline account management operations.
Real Estate Agent
Pearson Smith Realty
Hedgesville
11.2019 - Current
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Maximized market share by working with clients and building relationships.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
- Managed real estate transactions from initiation to closing.
Notary Signing Agent - Owner
Top of the line Notary Services
Hedgesville
11.2022 - Current
- Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Reviewed loan documents for completeness and compliance with state and federal regulations.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
Finance Director
Parsons Ford Lincoln
Martinsburg
10.2014 - 01.2020
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Stayed abreast of lending regulations, industry trends and market rates.
- Developed and recommended personal or commercial loan packages for clients.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Senior Sales Associate
Ideal Hyundai Buick GMC
Frederick
06.2008 - 10.2014
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Educated customers about sales processes, warranty requirements and service standards.
- Computed purchases and received and processed cash or credit payment.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
Skills
- EPBR Top Producer recipient
- Sales Management
- Supervision & Leadership
- Critical Thinking
- Member of EPBR & NNA insured & certified
- 65 WPM
- CRM proficiency
- Sales Presentations
- Marketing
- Profitability Optimization
Timeline
Accounts Manager
BBQGRILLS.COM
01.2025 - Current
Notary Signing Agent - Owner
Top of the line Notary Services
11.2022 - Current
Real Estate Agent
Pearson Smith Realty
11.2019 - Current
Finance Director
Parsons Ford Lincoln
10.2014 - 01.2020
Senior Sales Associate
Ideal Hyundai Buick GMC
06.2008 - 10.2014