Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Smith

Dallas

Summary

Dedicated professional with expertise in hospitality service and food and beverage management. Strong attention to detail and effective communication skills enhance customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Flight Attendant

Delta Airlines
Queens, NY
05.2024 - Current
  • Managed cabin inventory and restocked supplies efficiently between flights.
  • Collaborated with crew members to resolve passenger concerns promptly and effectively.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Bartender

HMSHost - California Pizza Kitchen
Dallas, TX
09.2022 - 05.2024
  • Crafted signature cocktails and beverages, enhancing customer experience through personalized service.
  • Maintained bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Managed cash register operations, accurately processing transactions in a fast-paced environment.

Server

HMSHost
Dallas, TX
03.2019 - 09.2022
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Trained new servers on menu knowledge and service protocols, fostering team development.
  • Maintained cleanliness and organization of dining area to uphold health and safety standards.

Bartender

Onyx
Dallas, TX
04.2017 - 03.2019
  • Developed seasonal drink menus based on customer preferences and market trends.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

No Degree - Finance

William Paterson University of New Jersey
Wayne, NJ

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
12-2028

High School Diploma -

Academies At Englewood
Englewood
05-2012

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • Hospitality service expertise
  • Food and beverage service

Certification

  • TABC
  • Texas Food Handler

Languages

Spanish
Native or Bilingual

Timeline

Flight Attendant

Delta Airlines
05.2024 - Current

Bartender

HMSHost - California Pizza Kitchen
09.2022 - 05.2024

Server

HMSHost
03.2019 - 09.2022

Bartender

Onyx
04.2017 - 03.2019

No Degree - Finance

William Paterson University of New Jersey

Bachelor of Science - Nursing

Western Governors University

High School Diploma -

Academies At Englewood