Jessica Gomez
Tyler,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Senior Teller
SouthSide Bank
02.2025 - Current
- Minimized customer wait times through efficient processing of transactions.
- Created a friendly environment by warmly greeting customers and addressing them by name.
- Maintained security of cash drawers while disbursing cash and checks accurately.
- Ensured accurate cash flow by balancing cash drawers daily and resolving discrepancies.
- Monitored daily transactions to spot and report suspicious activity under AML and BSA guidelines.
Mobile Phlebotomist
Carter Blood Care
06.2022 - 08.2024
- Reduced patient wait times by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Streamlined scheduling, equipment preparation, and supplies tracking for efficient mobile phlebotomy operations.
- Optimized patient flow by coordinating simultaneous donations from two donors.
- Cultivated client relationships that led to repeat business through personalized customer service.
- Contributed to team success by stepping in to assist coworkers with various responsibilities.
Sales Associate
Bath and Body Works
04.2019 - 06.2022
- Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
- Achieved consistent compliance with corporate standards for merchandising excellence through thorough execution of planograms across all departments.
- Organized racks and shelves to improve store visual appeal, attract customers, and highlight promotional merchandise.
- Updated pricing and signage to enhance product displays and inform customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Processed customer returns and exchanges efficiently, ensuring compliance with store policy.
- Cleared shelves of damaged and expired merchandise to maintain store standards from displays.
House Manager
Marzilli Household
03.2014 - 05.2021
- Oversaw daily logistics of household, including meal preparation and animal care, to maintain a well-functioning home.
- Anticipated family members' needs by staying informed about preferences, schedules, and priorities, fostering a supportive environment.
- Coordinated care for three children from infancy to school-age, ensuring developmental needs were met.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Phlebotomist
UT Health North Campus
04.2019 - 08.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples according to clinical protocols to prepare for testing.
- Labeled transfer tubes and ensured proper handling and storage of specimens for accurate transport.
- Maintained composure and professionalism during peak hours and emergencies, ensuring patient care and safety.
Education
Health Sciences degree -
University of Texas At Tyler
Tyler, Texas04-2022
Phlebotomy certification course - national board
Tyler Junior College Continuing Studies
Tyler, Texas05-2021
Associate of General Studies Degree -
Tyler Junior College
Tyler, Texas05-2019
High School Diploma -
Bishop Thomas K Gorman High School
Tyler, Texas05-2017
Skills
- Transaction processing
- Cash handling
- Compliance monitoring
- Scheduling management
- Time management
- Attention to detail
- Problem solving
- Adaptability
- Customer service
Community Service & Volunteer Work
- Boy Scouts of America
- Pets Fur People
- Tyler State Park
- Mentor for PATH
- Azalea Trails nursing home
Timeline
Senior Teller
SouthSide Bank
02.2025 - Current
Mobile Phlebotomist
Carter Blood Care
06.2022 - 08.2024
Sales Associate
Bath and Body Works
04.2019 - 06.2022
Phlebotomist
UT Health North Campus
04.2019 - 08.2019
House Manager
Marzilli Household
03.2014 - 05.2021
Health Sciences degree -
University of Texas At Tyler
Phlebotomy certification course - national board
Tyler Junior College Continuing Studies
Associate of General Studies Degree -
Tyler Junior College
High School Diploma -
Bishop Thomas K Gorman High School