Jessica Soleski
Chesterton,IN
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
Work History
Manager
Wagner Ribs
Porter, Indiana
08.2022 - Current
- Managed daily operations of restaurant, ensuring efficient service delivery.
- Supervised staff, providing training and guidance for optimal performance.
- Developed and implemented operational policies to enhance workflow efficiency.
Customer Service Representative
Vapin N Valpo
Hobart and Portage
04.2020 - 04.2022
- Sold merchandise to customers, enhancing their shopping experience.
- Demonstrated device features to customers.
- Performed cleaning tasks to maintain store appearance.
- Completed nightly cash deposits for financial accuracy.
- Processed nightly deposit, ensuring accurate financial reporting.
- Clean.
Restaurant Server
Heather's Diner
01.2018 - 12.2020
- Recorded customer orders accurately in a fast-paced environment., serve food, run register, mop and clean.
- Delivered exceptional customer service in high-volume dining environment.
- Took accurate orders and ensured timely delivery of food and beverages.
Customer Service Representative
Gerber Collision & Glass
06.2013 - 12.2014
- Managed front desk operations by greeting visitors and answering inquiries.
- I greeted customers in person and over the telephone about their vehicle progress.
- Communicated with insurance companies to facilitate claims and resolve customer inquiries.
Server/Bartender
Three Monkeys Pub
Crown Point
09.2013 - 01.2014
- Assumed role on opening day to support initial operations.
- Handled bartending and serving duties during varied shifts.
- Provided exceptional customer service in fast-paced pub environment.
- Prepared and served a variety of beverages and food items.
- Maintained cleanliness and organization of bar and dining areas.
Restaurant Server
Le Peep Valparaiso
Valparaiso
10.2012 - 12.2013
Food and Beverage Server
Paparazzi LLC
06.2010 - 10.2013
- Opened and set up bar, managed operations until new shift started.
- Performed cleaning tasks to maintain cleanliness in the workspace.
- Arranged bar supplies and equipment for efficient service during shifts.
- Provided attentive service to customers by taking orders and delivering food and drinks.
Education
Valparaiso High School -
Valparaiso High School
Skills
- Operations management
- Operational efficiency
- Staff supervision
- Leadership
- Time Management
- Customer service
- Attention to Detail
- Interpersonal Skills
- Adaptability
Timeline
Manager
Wagner Ribs
08.2022 - Current
Customer Service Representative
Vapin N Valpo
04.2020 - 04.2022
Restaurant Server
Heather's Diner
01.2018 - 12.2020
Server/Bartender
Three Monkeys Pub
09.2013 - 01.2014
Customer Service Representative
Gerber Collision & Glass
06.2013 - 12.2014
Restaurant Server
Le Peep Valparaiso
10.2012 - 12.2013
Food and Beverage Server
Paparazzi LLC
06.2010 - 10.2013
Valparaiso High School -
Valparaiso High School