Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Stevens

Laveen ,AZ

Summary

Customer-focused Sales Associate with 2+ years of experience in retail and rental services, consistently exceeding revenue and customer satisfaction goals. Skilled in upselling, problem-solving, and building lasting client relationships. Adept at multitasking in fast-paced environments while maintaining professionalism and attention to detail.

Overview

3
3
years of professional experience

Work History

Sales Associate

Hertz Car Rental
Laveen, AZ
06.2023 - Current
  • Greeted and assisted customers with car rental inquiries and reservations in person.
  • Verified customer identification, rental qualifications, and insurance coverage.
  • Processed vehicle rentals including check-ins, check-outs, and extensions.
  • Explained rental policies, terms, and optional services such as GPS and insurance coverage.
  • Followed up with repeat customers to strengthen relationships and encourage loyalty.

Cashier

Whataburger
Laveen, AZ
11.2022 - 03.2023
  • Ensure food preparation and storage comply with health and safety regulations.
  • Serve food and beverages in a timely and efficient manner.
  • Handle cash, process payments, and give change accurately.
  • Delivered prompt and friendly service to customers, consistently meeting speed-of-service targets.

Education

Carl Hayden High School
Phoenix, AZ
05.2023

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving

Timeline

Sales Associate

Hertz Car Rental
06.2023 - Current

Cashier

Whataburger
11.2022 - 03.2023

Carl Hayden High School