Jessica Strait
Dallas,TX
Summary
Goal-oriented Inside Sales Manager dedicated to building successful teams focused on surpassing profit goals. Seasoned professional with expertise in revenue forecasting and strategic planning. Leader with focus on propelling revenue growth through strategic marketing, advertisements and promotions.
Overview
20
20
years of professional experience
Work History
Inside Sales
Verizon
08.2023 - Current
- Acted as inside sales representative through cold calling and pursuing qualified leads.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Partnered with inside sales representatives to maintain current product and service literature.
- Designed survey method to evaluate inside sales team.
Legal Assistant
Smith Law Firm
07.2004 - Current
- Filing, data entry, maintained and handled client files
- Created, filed, and executed legal documents.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Concierge
American Express
08.2022 - 06.2023
- Inbound concierge service for card holders with concert ticket purchases and dining reservations.
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
Elite Brand Ambassador
VIPdesk Connect
08.2021 - 06.2022
- Handled Inbound and some outbound support for Chanel Customer Care
- Resolved inquiry and customer related issues revolving around a luxury brand
- Recommended high in-demand products
- Assisted with Repair Inquiries.
Advertising Sales Representative
End Zone Athletics
08.2017 - 11.2019
- Maintained weekly sales goal of 10k
- Top 10 Sales Agent for 7 consecutive months.
Customer Service Representative
Intouch Inc
12.2015 - 05.2017
- Handled inbound calls from customers in regards to their Netflix accounts.
Outbound Sales
B&E Industries
12.2006 - 07.2011
- Sales of high school spirit items
- Sales ranging in $389-$1299/deal
- Maintaining a weekly sales quota of $8,000-$12,000.
Education
High school diploma -
Keys Learning Ctr
Bedford, TXMedia Arts and Animation -
North Lake College
Irving, TX12.2010
Skills
- Upselling
- Databases
- Outbound Sales
- Cold Calling
- Telemarketing
- Creative writing
- Social media management
- E-commerce
- Customer support
- WDE (1 year)
- Sales tactics
- Sales and Retail Experience
- Advanced Sales Techniques
- Master salesperson
- Sales and Retention
- Luxury Sales
Timeline
Inside Sales
Verizon
08.2023 - Current
Concierge
American Express
08.2022 - 06.2023
Elite Brand Ambassador
VIPdesk Connect
08.2021 - 06.2022
Advertising Sales Representative
End Zone Athletics
08.2017 - 11.2019
Customer Service Representative
Intouch Inc
12.2015 - 05.2017
Outbound Sales
B&E Industries
12.2006 - 07.2011
Legal Assistant
Smith Law Firm
07.2004 - Current
High school diploma -
Keys Learning Ctr
Media Arts and Animation -
North Lake College