Jessica Sullivan
Oviedo,FL
Summary
Proven sales associate with a track record of enhancing customer satisfaction and building strong relationships at previous retail employers. Expert in cash register operation and adept at problem-solving, I excel in fast-paced environments, significantly contributing to team efforts and sales targets. Skilled in relationship selling and merchandising knowledge, I consistently exceed customer service expectations.
Overview
4
4
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret & PINK
Central Valley, NY
11.2024 - 01.2025
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products, using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging them according to size or color.
Seasonal Sales Associate
Victoria's Secret & PINK
Central Valley, NY
05.2024 - 07.2024
Seasonal Sales Associate
Victoria's Secret & PINK
Central Valley, NY
12.2023 - 01.2024
Sales Associate
Gap
Central Valley, NY
08.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Helped customers locate products, and checked the score system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05-2026
High School Diploma -
Monroe-Woodbury High School
Central Valley06-2022
Skills
- Customer service
- Problem-solving skills
- Relationship Building
- Cash Register Operation
- Product Promotions
- Time Management
- Multi-tasking strength
- Reliable and punctual
- Merchandising knowledge
Timeline
Seasonal Sales Associate
Victoria's Secret & PINK
11.2024 - 01.2025
Seasonal Sales Associate
Victoria's Secret & PINK
05.2024 - 07.2024
Seasonal Sales Associate
Victoria's Secret & PINK
12.2023 - 01.2024
Sales Associate
Gap
08.2020 - 12.2021
Bachelor of Science - Criminal Justice
University of Central Florida
High School Diploma -
Monroe-Woodbury High School