Jessica Tagerson
Summary
Dedicated and detail-oriented administrative support specialist with extensive experience as a receptionist and office assistant. Adept at managing a high volume of incoming calls and addressing in-person inquiries from clients and colleagues. Known for exceptional organizational skills and effective communication, consistently delivering meticulous support in fast-paced environments. Proven track record in managing schedules, correspondence, and records while upholding the highest standards of professionalism. Committed to fostering team collaboration and driving results through reliability and adaptability.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Secretary (PRN)
Luka Install, LLC
05.2021 - Current
- Answer high volume phone calls
- Billing/book keeping
- Filing
- Quotes/estimates
- Scheduled appointments and conducted follow-up calls to clients.
Billing Associate
Poly Vinyl Creations
07.2024 - 08.2025
- Processed and verified invoices, ensuring accuracy and adherence to company policies
- Managed accounts receivable and payable, reconciling discrepancies and resolving billing issues
- Maintained organized filing system for invoices, receipts, and other financial documents
- Evaluated aging reports to identify members to be included in monthly outbound collection calls.
Sales Associate (Seasonal)
Big Lots
10.2015 - 01.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Office Assistant
Dr. Dhingra's Office
09.2014 - 05.2015
- Checked Patients in/out
- EMR
- Answered phones
- Filing
- Light cleaning
Manager
Echo Blueprint
09.2012 - 04.2014
- Open/Close Store
- Maintained professional, organized, and safe environment for employees and patrons.
- Bookkeeping
- Answer phones
- Filing
- Schedule appointments
- Faxed/ Copied papers
- Managed and motivated employees to be productive and engaged in work.
Receptionist
American Property and Title
05.2010 - 02.2012
- Answered phones
- Filing
- Print/ Send out contracts
- Schedule appointments
- Faxed/ Copied papers
Student/ Receptionist
Richey Elementary School
09.2008 - 03.2009
- Filled paper work
- Faxed/ Copied papers
- Answer Phones
- Check Students In/Out
EVS Tech
Bayonet Point Hospital
04.2007 - 06.2008
- Cleaned patient rooms and areas of the hospital
Education
High School Diploma - General Studies
Hudson High School
Hudson, FL01.2009
Skills
- Medical Office Experience
- Medical terminology
- Data entry
- Medical Records
- Insurance Verification
- Time management
- Store Management Experience
- EMR systems
- Medical Scheduling
- Accounting
- Communication skills
- Administrative experience
- Medical collection
- Proficient in computer applications
- Proficient in Microsoft Office Programs
- Multi-task Management
- Effective organizational skills
- Strong customer service via phone
Certification
Driver's License, 2006-01-16, Present
Personal Information
- Title: Office Assistant
- Visa Status: Authorized to work in the US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Billing Associate
Poly Vinyl Creations
07.2024 - 08.2025
Secretary (PRN)
Luka Install, LLC
05.2021 - Current
Sales Associate (Seasonal)
Big Lots
10.2015 - 01.2016
Office Assistant
Dr. Dhingra's Office
09.2014 - 05.2015
Manager
Echo Blueprint
09.2012 - 04.2014
Receptionist
American Property and Title
05.2010 - 02.2012
Student/ Receptionist
Richey Elementary School
09.2008 - 03.2009
EVS Tech
Bayonet Point Hospital
04.2007 - 06.2008
High School Diploma - General Studies
Hudson High School
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