Jessica Talley
Grand Forks,ND
Summary
I am a very passionate, dependable, and helpful hard worker. I believe that customer service is very important, and I've dealt with customer in my past jobs. I have knowledge in register transactions, and know how to deal with money. I also know how to talk to customers and respect everyone in any situation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Server
Paradiso Restaurant
Grand Forks, North Dakota
11.2020 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Daycare Teacher
Wonder Years Daycare
Grand Forks, ND
11.2022 - 06.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Junior Gymnastics Coach
Red River Athletics
Grand Forks, ND
06.2021 - 09.2021
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Assessed student progress and provided feedback to improve technique and performance.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Collaborated with coaches, students, and administrators to run high-quality program.
Education
Bachelor's - Kinesiology
University of Minnesota - Twin Cities
Minneapolis, MN05.2027
High School Diploma -
Grand Forks Central High School
Grand Forks, ND06.2023
Skills
- Customer Service
- Guest Engagement
- Interactive Communication Skills
- Payment Processing
Certification
- First Aid/CPR Certified
Timeline
Daycare Teacher
Wonder Years Daycare
11.2022 - 06.2023
Junior Gymnastics Coach
Red River Athletics
06.2021 - 09.2021
Host/Server
Paradiso Restaurant
11.2020 - 08.2023
Bachelor's - Kinesiology
University of Minnesota - Twin Cities
High School Diploma -
Grand Forks Central High School