Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Thomas

Cincinnati,OH

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the remote- customer service, patient advocate position. Ready to help be a point of contact for patients and assist with their successful transitions.

Overview

11
11
years of professional experience

Work History

Server/Bartender

Olive Garden Restaurant
02.2018 - Current
  • Established relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained knowledge of products, sales, promotions and discounts

Server

Rib City
04.2012 - 01.2018
  • Greeted incoming customers and those exiting
  • Carried out opening, closing duties to keep restaurant working efficiently
  • Answered customers' questions, recommended items and recorded order information.
  • Supervised dining table set-up to prepare banquets, events and parties.

Education

Associate of Science - Business Administration

University of Cincinnati Blue Ash College
Cincinnati, OH
06.2025

High School Diploma -

Lakota East High School
Liberty Township, OH
06.2004

Skills

  • Order Supplies
  • Order Fulfillment
  • Customer Relations
  • Recordkeeping Strengths
  • Microsoft Outlook
  • High-Volume Dining
  • Food Sales and Promotion
  • Google Docs
  • Customer Service
  • Managing Multiple Tasks

Timeline

Server/Bartender

Olive Garden Restaurant
02.2018 - Current

Server

Rib City
04.2012 - 01.2018

Associate of Science - Business Administration

University of Cincinnati Blue Ash College

High School Diploma -

Lakota East High School