Jessica Threatt
Office Coordinator
Grovetown,GA
Summary
Dedicated and motivated team player with a proven track record, who displays organizational and problem-solving skills. Effective communicator with excellent time management skills. Looking to obtain a position where I can grow and develop my existing skillset and talents. Focused Office Enthusiastic and well-organized with drive for continuous improvement. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Benchmark Physical Therapy
Thomson, GA
10.2022 - 08.2023
- Managed all customer service needs as well as communicating effectively with all insurances to manage benefits and all financials coming in the business
- Provided assistance with all incoming & outgoing calls, emails and meetings
- Maintained all files and records with an effective filing system
- Excellent scheduling with great patient turn up rate.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
- Scheduled appointments for staff members using Outlook calendar system.
- Created and maintained filing systems, both paper and electronic.
- Processed invoices and coded documents according to company procedure standards.
- Updated contact information lists regularly in accordance with company policy.
Home Tutor
University of Alabama
08.2019 - 03.2020
- Supervise and provide feedback to students using positive reinforcement techniques to encourage, motivate and build confidence in students
- Assess students' progress throughout tutoring sessions
- Communicate students' progress to students, parents and teachers in written progress reports by person, by phone, or by email
- Develop teaching and training materials, such as handouts, study materials, or quizzes
- Educated students on study tips and exam strategies
- Structured activities for interactive learning, including word analysis, reading understanding and fluency skills
- Prepared lesson plans to meet goals identified in students' individualized study plans
- Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
Supervisor/Manager
Bellagio Nail Spa
Tuscaloosa, AL
10.2017 - 03.2020
- Interviewed and staffed the shop with qualified and dependable workers
- Scheduled and set up for all booked events at the salon
- Managed and maintained all records, services, products and transactions
- Interacted personally with customers to make sure satisfactory service was given at all times.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Referee
Tuscaloosa County Park and Recreation Authority
Tuscaloosa, Alabama
09.2019 - 12.2019
- Promoted good sportsmanship among players
- Communicated with fans, coaches, players and other umpires
- Added and subtracted points from scores, tabulated penalties and kept accurate totals for each game.
- Communicated game rules and regulations to players to promote fairness.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
Teaching Assistant
University Of Alabama
Tuscaloosa, Alabama
08.2019 - 12.2019
- Discussed assigned duties with classroom teachers to coordinate instructional efforts
- Observed students' performance and recorded relevant data to assess progress
- Graded homework and tests, and computed and recorded results, using answer sheets or electronic marking devices
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Organized classroom materials to help teachers prepare for daily instruction and activities
- Optimized learning plans and quantified student progress through test administration.
Internship/Operations coordinator assistant
Stran Hardin Arena
Tuscaloosa, AL
08.2017 - 05.2019
- Calculated athlete and team statistics during each game and tournament
- Collected the daily reports during practices for improved efficiency during games
- Managed and helped operations coordinator on a day-to-day basis with trip and event planning.
- Allocated resources and materials to respective departments to accommodate needs.
Education
B.S. Human Performance Exercise Science -
University of Alabama
05.2020
B.S. Applied Psychology & Kinesiology -
University of Alabama
05.2020
Skills
- Office Administration
- Customer Service
- Administrative Support
- File Organization
- Computer and typing proficiency
- Certificate of completion in medical coding
- Active listener and problem solving
- Always looking to improve and learn
- Tutoring
- Office Management
- Schedule Coordination
Languages
- English (Speak, read and understand fluently)
- German (Speak, read and understand fluently)
Extracurricular Activities
University of Alabama Travel Team. Manager of Women's' wheelchair basketball team (won national championship in 2019) Volunteered at Children's Hands on Museum Volunteered with recreational centers, working with children ages 8-10 in Basketball/Volleyball
Timeline
Office Coordinator
Benchmark Physical Therapy
10.2022 - 08.2023
Referee
Tuscaloosa County Park and Recreation Authority
09.2019 - 12.2019
Home Tutor
University of Alabama
08.2019 - 03.2020
Teaching Assistant
University Of Alabama
08.2019 - 12.2019
Supervisor/Manager
Bellagio Nail Spa
10.2017 - 03.2020
Internship/Operations coordinator assistant
Stran Hardin Arena
08.2017 - 05.2019
B.S. Human Performance Exercise Science -
University of Alabama
B.S. Applied Psychology & Kinesiology -
University of Alabama