Jessica Tomlinson
Lake Placid,FL
Summary
Professional with strong organizational skills, adept at managing front office operations and ensuring smooth workflow. Known for reliability, adaptability, and effective communication. Skilled in customer service, administrative support, and office management . Collaborative team player focused on achieving tangible results and enhancing office efficiency.
Overview
29
29
years of professional experience
Work History
Front Office Assistant
School Board Of Highlands County
Lake Placid, FL
11.2023 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided administrative support to faculty, facilitating communication and resource access.
- Coordinated office supplies inventory, streamlining procurement processes for timely replenishment.
- Implemented filing systems, enhancing document retrieval efficiency for staff and students.
- Assisted in organizing school events, contributing to effective logistics and participant engagement.
- Maintained accurate student records and files in compliance with district policies and regulations.
- Assisted in managing communications between administration, staff, students, and parents effectively.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Completed daily logs for management review.
Administrative Assistant/ Social Quaters Manager
Lake Placid Moose Lodge
Lake Placid, FL
04.2000 - 07.2023
- Recruited, hired, trained and managed 15 administrative and clerical staff members.
- Generated activity reports, presentations and budget reports in consultation with various staff members for review by upper management.
- Developed and managed budgets, reconciled accounts, analyzed data and trends and prepared financial reports for top management.
- Communicated and negotiated with vendors on purchases related to personnel, facilities and office administration.
- Monitored office inventory to maintain adequate supply levels and order products.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Used Quickbooks to track expense claims and prepare expense reports for management.
Staff Assistant
Georgia-Pacific
Lake Placid, FL
10.2004 - 08.2011
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Maintained business records by updating customer information.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Managed extensive calendar scheduling for department leaders, ensuring timely attendance to important engagements.
Vet Assistant
Anderson Animal Clinic
Lake Placid, FL
01.1998 - 01.2000
- Interacted with clients regarding animal health, education on treatment protocols and general procedures.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
Education
High School Diploma -
Lake Placid High School
Lake Placid, FLSkills
- Data management
- Customer service
- Organization
- Team building
- Check processing
- Recordkeeping and bookkeeping
- Cash deposit preparation
- QuickBooks
- Microsoft Word
- Data entry
- Billing and invoicing
- Scheduling and calendar management
- Problem-solving
Education
other
Timeline
Front Office Assistant
School Board Of Highlands County
11.2023 - Current
Staff Assistant
Georgia-Pacific
10.2004 - 08.2011
Administrative Assistant/ Social Quaters Manager
Lake Placid Moose Lodge
04.2000 - 07.2023
Vet Assistant
Anderson Animal Clinic
01.1998 - 01.2000
High School Diploma -
Lake Placid High School