Jessica Truelove
Wichita,KS
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Manager
Nuways
Wichita, Kansas
05.2024 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with industry regulations and company policies.
Shift Lead /Lead Forklift Operator
Metal Finishing Co
Wichita , KS
02.2023 - 04.2024
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Provided guidance and support to other team members as needed.
- Ensured that all safety protocols were followed at all times.
- Identified opportunities for operational improvements and communicated them to management.
- Performed administrative tasks including filing documents, data entry.
- Supervised staff during shift changes and ensured transition went smoothly.
- Assisted in the training of new employees.
- Implemented company policies consistently across all shifts.
- Monitored employee performance and provided feedback on areas for improvement.
- Upheld company standards and compliance requirements for operations.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Ensured safety procedures were followed when operating forklifts.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Foreman
TKO Lawn Care
Nowata, OK
07.2018 - 09.2022
- Prepared budgets for projects based on labor costs, materials needed.
- Identified areas of improvement for increased efficiency and productivity.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Consulted with clients about desired results for landscaping projects before beginning work.
- Performed minor repairs on equipment used in lawn care operations.
- Ordered supplies and equipment needed for lawn care maintenance.
Education
High School Diploma -
Dewey High School
Dewey, OK05-2018
Skills
- Operations Management
- Policy Implementation
- Performance Management
- Strategic Planning
- Palletizing
- Inventory staging
- Material Handling
- Production Reporting
- Project Estimation
- Attention to Detail
- Problem-Solving
Timeline
Manager
Nuways
05.2024 - Current
Shift Lead /Lead Forklift Operator
Metal Finishing Co
02.2023 - 04.2024
Foreman
TKO Lawn Care
07.2018 - 09.2022
High School Diploma -
Dewey High School