Jessica Trujillo

Community Manager
Hospitality Startup – Dallas, Tx

• Oversaw day-to-day operations of the Downtown Dallas Location, leading it to profitability through targeted sales efforts, revenue growth strategies, and strong financial management.
• Played a key role in business development by driving membership sales, upselling services, and fostering customer loyalty in a highly hospitality-focused environment.
• Recruited, trained, and developed employees, building a high-performance team and improving overall staff engagement and retention.
• Applied creative problem-solving to meet the unique challenges of a fast-paced startup, ensuring smooth operations and exceptional member experiences.
• Built and maintained strong relationships with building management, ensuring compliance, collaboration, and seamless operations.
• Developed and executed operational improvements that enhanced customer satisfaction, efficiency, and branch performance.Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.

• Assisted with specialized care needs, including feeding tube management, mobility support, and exercises to encourage physical development, adapting to each families needs.
• Designed and led age-appropriate learning activities, including reading practice, early literacy development, and introduction to Spanish basics.
• Supported school readiness and academic growth by reinforcing classroom concepts during breaks and summers.

• Mentored and discipled team members and volunteers, fostering both musical growth and personal development.
• Regularly spoke and presented to volunteers, equipping them with vision, encouragement, and practical guidance.
• Recruited, trained, and developed worship and production team members, cultivating a culture of collaboration and excellence.
• Collaborated with pastoral staff to align worship services with the mission, values, and teaching of the church.
• Developed and mentored volunteer musicians, fostering a supportive environment for skill enhancement.