JESSICA VALDEZ

• Coordinate with business development and operations teams to gather billing information.
• Calculate customer billing based on activity logs and rate sheets.
• Ensure all invoices are accurate and include all necessary information.
• Respond to customer inquiries and provide supporting documentation as required.
• Prepare and distribute regular billing statistics reports.
• Oversee payment posting to ensure timely and accurate application of payments and
adjustments to customer accounts.
• Review and enhance AR policies and procedures to improve efficiency and accuracy.
• AR aging reports and collections.
• Tracking and managing invoices, payments, and collections.
• AR reports and analyzing data to improve financial performance.
• Prepare and present reports on account status and other metrics.
• Maintain relationships with customers to facilitate smooth AR processes.
• Address and resolve customer inquiries and disputes in a professional and timely manner.
• Provide excellent customer service to ensure customer satisfaction.
• Recruit, hire, train staff, and oversee their performance.
• Foster a collaborative and positive work environment.

• Responsible for all aspects of accounts receivable including billing, collections and reconciliation.
• Communicates with customers concerning billing questions and collections issues.
• Create AR status reports for management.
• Coordinates with customers and different departments to resolve billing issues.
• Assures compliance with government regulations and industry standards.
• Performs monthly accruals and deferrals of revenue.
• Daily treasury function for all entities including wires, positive pay, ACH, etc. and assist with cash management.
• Set up Wire templates.
• Liaison between bank and various departments when issues arise with wire templates, cleared checks, stop pays, etc.
• Set up vendors in GP as needed.
• Performs daily and monthly bank reconciliation duties; Check and verify cash transactions.
• Prepares GST & VAT account reconciliations monthly with appropriate supporting documentation.
• Review contracts and provide feedback to Business Development on all new customer contracts as it relates to billing.
• Manages contract library and input of contracts.
• Manages contract escalations.
• Journal Entries as needed.
• Other account analysis, research and projects as assigned such as audits.
• Reconcile intercompany rebilled accounts monthly.
• Work closely with OPS to facilitate shipments for prepaid customers daily. Ensure accurate billing and collections to release shipments and facilitate the process smoothly.
• Notarize company documents as needed.
• Knowledge of ASC 606 Revenue Recognition to remain compliant with guidelines and fill out the necessary checklists accordingly.
• Monthly bad debt analysis and corresponding journal entries.
• Prepares monthly Unbilled Revenue & Deferred Revenue Account Reconciliations.
• Update contract roll forward schedules monthly and post journal entries as needed.
• Update deficiency credit schedules monthly and post journal entries as needed.
• Update straight-line schedules monthly.
• Calculate Interest on notes payable between parties.
• Quarterly AR Aging testing.

• Manage and maintain the entire credit and accounts receivable process including but not limited to new account setups, credit evaluations, extending lines of credit, billing, discrepancies, implementation and management of credit policies and procedures.
• Worked closely with credit reporting agencies such as Dun and Bradstreet, Equifax, Experian and NACM to maintain cost effective contracts to obtain essential financial information to make sound credit decisions.
• Manage daily and monthly cash management functions including cash application, bank account reconciliations, wire templates, ACH's, wire transfer payments and check clearing.
• Manage and input tax exemptions and certificates of insurance. Provide tax reports for PST, GST and QST to upper management.
• File liens and bonds where applicable.
• Book monthly bad debt provision.
• Review contracts for billing accuracy.
• Journal entries for accruals and deferrals as needed.
• Lead new hire training in relation to credit and accounts receivable processes. Collaborate with all departments and customers to mitigate risk and avoid or resolve all customer discrepancies.
• Work closely with IT on a regular basis to identify and implement process improvements and integrations in relation to credit & collections such as SharePoint & Salesforce.
• Other account analysis, research and projects as assigned such as audits.
• Notarize company documents as needed.
• Establish & maintain company credit policy & credit control policy.
• Establish & maintain contracts between credit card processing vendors.
• Charge credit cards as needed.