Jessica Vasquez
DeSoto,TX
Summary
At Campuzano, excelled as a Restaurant Hostess by leveraging exceptional communication and multitasking abilities to enhance guest satisfaction and streamline operations. Skillfully managed high-pressure situations, significantly improving customer service and dining experience. Trained new staff, ensuring adherence to food safety regulations and maintaining a customer-oriented focus. Demonstrated expertise in conflict resolution and relationship building, fostering a positive and efficient dining environment.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Campuzano
11.2021 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Real Estate License - Real Estate
Champions School of Real Estate
Plano, TX11.2023
High School Diploma -
Desoto High School& Isteam3d
Desoto, TX05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Conflict Resolution
- Relationship Building
- Safe Food Handling
- Exceptional communication
- Guest complaint resolution
- Complaint Handling
- Team Player
- Reliable and Trustworthy
- Customer-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Campuzano
11.2021 - 05.2024
Real Estate License - Real Estate
Champions School of Real Estate
High School Diploma -
Desoto High School& Isteam3d
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