Jessica Velasquez
Banning,CA
Summary
Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant
Morongo Band of Mission Indians - Morongo School
Banning, CA
09.2025 - Current
- Managed scheduling and logistics for transportation services to ensure timely operations.
- Assisted in coordinating staff communication, enhancing overall workflow efficiency.
- Handled customer inquiries and issues, providing quality service and support.
- Implemented process improvements that increased accuracy of records systems.
- Supported event coordination by managing transportation needs for special occasions and large groups.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees by scheduling interviews.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Human Resources Administrative Assistant
Soboba Casino Resort
San Jacinto, CA
04.2023 - Current
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized successful company events that promoted team building and boosted morale among staff members.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Maintained and scheduled complex calendars.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed documentation and responded to employee inquiries for employee actions such as new hires, grievance resolutions and terminations.
- Checked references for potential candidates.
- Compiled employee records from individual departments to maintain central files.
- Assisted with creating employee handbooks and manuals.
Administrative Assistant
San Manuel Indian Bingo And Casino-Transportation
Highland, CA
07.2018 - 07.2021
- Processed accounts receivable and accounts payable.
- Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.
- Obtained signatures for financial documents and internal and external invoices.
- Reviewed and filed paperwork related to transportation schedules and costs.
- Managed incoming charter buses that brought in special groups.
- Coordinated trips for special groups wanting to come to the casino.
- Maintained and updated industry weapon with new information for employees.
- Inputted budget information daily for the monthly recap.
- Maintained employees bi-weekly schedules.
Reservations Agent
Morongo Casino Resort and Spa
Cabazon, CA
07.2017 - 07.2018
- Meet any special needs indicated by the guest.
- Audit and correct reservations when necessary.
- Handle multiple inbound phone calls from guest seeking hotel room, spa reservations, and/or Cielo reservations.
- Accurately input guest information into Resort computer system.
- Provide detailed property and/or community information to guest in a polite, professional manner.
- Performs other job related duties as assigned
Administrative Assistant
Morongo Band of Mission Indians
Morongo Tribal TANF
2014 - 2017
- Performed various secretarial/clerical duties such as documenting, faxing, mailing, organize filing system, utilize all Microsoft office 2013 programs, and responsible for all purchase with company credit card.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Assisted with event planning, including associated travel and logistical arrangements.
- Obtained signatures for financial documents and internal and external invoices.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Receptionist
Morongo Band of Mission Indians
Morongo Tribal TANF
2012 - 2014
- Operate multi-faceted clerical tasks (e.g., data entry, filing, reception, financial coding) Assist with all administrative responsibilities; Assist with financial responsibilities, Assist with Eligibility Technician responsibility such as clearance reviews, preparing motion copies for council, proficient with minute taking and able to utilize all Microsoft Office 2007 Programs.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Helped distribute employee notices and mail around the office.
- Maintained a clean reception area, including lounge and associated areas.
- Screened all visitors and directed them to the correct employee or office.
Receptionist
Morongo Band of Mission Indian
Tribal Government Administration building
2011 - 2012
- Handle multi-faceted clerical tasks (e.g., data entry, filing, reception, appointment scheduling) Assist Tribal Administration with all administrative responsibilities; maintain multiple phone line system.
- Utilize all Microsoft Office 2007 Programs.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
- Screened all visitors and directed them to the correct employee or office.
- Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
- Maintained a clean reception area, including lounge and associated areas.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Directed guests and routed deliveries and courier services.
- Managed office supplies, vendors, organization and upkeep.
- Answered and quickly redirected calls to all Tribal enterprises.
Education
Certificate - Certified Nursing Assistant
Beaumont Adult school Nursing Program
Beaumont, Ca2010
High School Diploma -
Banning High School
Banning, CA2007
Skills
- Proficient Computer Skills
- Team Player
- Data Entry
- Multi-tasked
- Initiative
- Customer Service
- Records Management
- Effective Communicator - written and oral
- Works well under pressure
- Accounting familiarity
- Invoice processing
- Parent communication
- Student registration
- School software familiarity
- Student support
Timeline
Administrative Assistant
Morongo Band of Mission Indians - Morongo School
09.2025 - Current
Human Resources Administrative Assistant
Soboba Casino Resort
04.2023 - Current
Administrative Assistant
San Manuel Indian Bingo And Casino-Transportation
07.2018 - 07.2021
Reservations Agent
Morongo Casino Resort and Spa
07.2017 - 07.2018
Certificate - Certified Nursing Assistant
Beaumont Adult school Nursing Program
High School Diploma -
Banning High School
Administrative Assistant
Morongo Band of Mission Indians
2014 - 2017
Receptionist
Morongo Band of Mission Indians
2012 - 2014
Receptionist
Morongo Band of Mission Indian
2011 - 2012