Hi, I’m
JESSICA VILLALOBOS
Summit,IL
Summary
In the workforce, I have found myself looking for new learning opportunities to consistently grow in my work life. Ready to advance in a career and grow indefinitely as an organized and dependable candidate. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Always dedicated to partnering with coworkers to promote engagement and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
years of professional experience
1
Certification
Work History
Sam's Club/Kalamazoo, MI/ Hodgkins, IL/ 2011-2023
Cake Decorator/ Merchandiser
Job overview
- Relied on to work in many departments in the club as a merchandiser in multiple departments.
- Helped lead in the reorganization of the policy and department expectations for the clothing department.
- Requested to make cakes for members
- Employee of the Month award and asked to step up a few times by associates and managers
- Well versed and know how to take control, run by company expectations, and make choices that help associate needs but also go by company expectations, multi-coded, and a merchandiser as well without guidance as I am well-versed.
- Trained new employees on bakery methods and procedures.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Dr. Spence/ Dr. George/Downers Grove IL/ 2017-2019
Dental Assistant
Job overview
- Assisted dentists, hygienists, and other personnel by handling appropriate tools during oral surgeries, duties for general dentistry, and endo procedures as well.
- Strived for safety, policy, HIPAA, and OSHA requirements for employee and patient safety.
- X-ray images
- Handled administrative tasks when the front desk needed assistance.
- Staff training, fostering a cohesive team environment focused on continuous improvement, and collaborating with the dental team to develop multiple tasks and established timeframes. Overseeing daily workflow.
- Fabricates and seats temporary crowns.
- Managed vendor relationships, Implemented new software tools for streamlined project management, and increased efficiency in task completion.
- Served as a liaison between Doctor and staff members, facilitating open channels of communication, oversaw facility maintenance, office tech, equipment, software, and appliance communications. coordinating repairs or improvements efficiently.
- Produced high-quality systems to meet and exceed office functionality. Created a binder for accurate documentation for staff.
- Trios scanner experience, Go to assistant for questions as the new scanner was implemented.
- Complemented by HVAC company upper management on how the system was cleaned and handled.
Bronson Methodist Hospital / Kalamazoo, MI
Patient Transport Specialist
01.2013 - 01.2015
Job overview
- Followed all company policies and procedures to deliver quality work while transporting patients.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted patients in using oxygen tanks, and other medical equipment to manage a smooth transition from hospital to designated location and lifting, handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts, and overhead lifts.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
Purdue Gobal University, West Lafayette
Bachelor of Science from Medical Admintration
01.2025
Ross Medical Education
Dental Assistant Certificate
2014
Moraine Valley Community College, Palos Hills, IL
Associate of Arts from Liberal Arts And General Studies
2012
Argo Community High School
Diploma
2009
University Overview
- Extracurricular Activities Poms, Student Counsel, Band, Yearbook, Worked on lunch front office
Skills
- Production, Processing, and Quality Control Analysis
- Inventory Control and Equipment Maintenance
- Communication Skills, Teamwork and Collaboration
- Critical Thinking & Decision-Making
- Adaptive, Creative, and Time Management skills
- Logistics, Supply Chain, and Quality Evaluation
- Reliable and Responsible
- Expectation Setting, Time, and staff management
- Schedule Preparation, Administrative skills
- Organizational Skills and Quality Assurance
- Staff Training and Development
- Emotional Intelligence
- Goal Setting, and Interpersonal Relations
- Task Delegation, Employee Coaching and Mentoring
- Managing Operations and Efficiency
- Scheduling, Coordinating, Documentation and Reporting
Certification
BLS certification
Coronal & Sealant certification
Timeline
Patient Transport Specialist
Bronson Methodist Hospital / Kalamazoo, MI
01.2013 - 01.2015
Cake Decorator/ Merchandiser
Sam's Club/Kalamazoo, MI/ Hodgkins, IL/ 2011-2023
Dental Assistant
Dr. Spence/ Dr. George/Downers Grove IL/ 2017-2019
Purdue Gobal University
Bachelor of Science from Medical Admintration
Ross Medical Education
Dental Assistant Certificate
Moraine Valley Community College
Associate of Arts from Liberal Arts And General Studies
Argo Community High School
Diploma
BLS certification
Coronal & Sealant certification
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