Jessica Villarreal
Santa Maria,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Sunny Glen Children's Home
02.2025 - Current
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
Sales Representative
Optimal Wireless
04.2024 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Youth Care Worker
Southwest Key Program- Casa Norma Linda
04.2021 - 01.2023
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
Sales Manager
Optimal Wireless
03.2019 - 04.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
No Degree - Dental Assistant
Texas State Technical College
Harlingen, TX01-2019
High School Diploma -
Santa Maria High School
Santa Maria, TX05-2018
Skills
- Conflict resolution
- Team building
- Analytical thinking
- Leadership
Certification
First Aid
CPR
Languages
English
Spanish
Timeline
Youth Care Worker
Sunny Glen Children's Home
02.2025 - Current
Sales Representative
Optimal Wireless
04.2024 - 02.2025
Youth Care Worker
Southwest Key Program- Casa Norma Linda
04.2021 - 01.2023
Sales Manager
Optimal Wireless
03.2019 - 04.2021
No Degree - Dental Assistant
Texas State Technical College
High School Diploma -
Santa Maria High School
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