Jessica Wade
Attleboro,MA
Summary
Dynamic and dedicated professional with extensive experience at Olive Garden Restaurant, excelling in food handling and order accuracy. Proven ability to enhance customer satisfaction through effective communication and strong multitasking skills. Recognized for maintaining high cleanliness standards while training new staff to uphold exceptional service quality.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
Attleboro, MA
12.2025 - Current
- Delivered exceptional customer service in high-volume restaurant environment.
- Coordinated food and beverage orders efficiently to optimize delivery times.
- Trained new staff on menu knowledge and service standards to enhance team performance.
- Managed cash register operations accurately, ensuring balanced transactions at shift end.
- Collaborated with kitchen staff to accommodate special dietary requests and preferences.
- Resolved customer complaints promptly, enhancing overall guest satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
To-Go Specialist
Olive Garden Restaurant
Attleboro, MA
11.2023 - Current
- Prepared to-go orders efficiently, ensuring accuracy and adherence to customer specifications.
- Maintained cleanliness and organization of the work area, promoting food safety standards.
- Assisted customers with menu selections, enhancing overall dining experience through knowledge sharing.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
Host
Olive Garden Restaurant
Attleboro, MA
11.2023 - Current
- Welcomed and seated guests, ensuring a positive dining experience.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen staff to communicate guest needs and special requests.
- Assisted in training new hosts on customer service protocols and procedures.
Ice Cream Server
Purple Cow Ice Cream
Seekonk, MA
06.2023 - 10.2024
- Delivered exceptional customer service by efficiently serving ice cream and managing orders.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Managed inventory levels, restocked supplies, and minimized waste through effective monitoring practices.
Education
Bachelor of Science - Nursing
University of Florida
Gainesville, FLHigh School Diploma -
Attleboro High School
AttleboroSkills
- Food handling
- Cleanliness
- Order accuracy
- Food presentation
- Phone etiquette
- Strong multitasking
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Education
true
Skills
- Quick learner
- Money handling
- Flexibility
Timeline
Server
Olive Garden Restaurant
12.2025 - Current
To-Go Specialist
Olive Garden Restaurant
11.2023 - Current
Host
Olive Garden Restaurant
11.2023 - Current
Ice Cream Server
Purple Cow Ice Cream
06.2023 - 10.2024
High School Diploma -
Attleboro High School
Bachelor of Science - Nursing
University of Florida