Jessica Walters
LOSANGELES,CA
Summary
Early-career retail professional with experience in clerical and sales roles. Skilled in point-of-sale operation, cash management, inventory support, and relationship building. Recognized for strong attention to detail, clear communication, and reliable customer service that helps keep operations organized and efficient.
Overview
5
5
years of professional experience
Work History
Clerk
Pavilions Grocery Store
Los Angeles, CA
08.2022 - 10.2026
- Stocked shelves and maintained organized aisles for consistent product availability.
- Rotated perishables using FIFO procedures to support freshness and reduce waste.
- Assisted customers with product location, price checks, and general store inquiries.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Received incoming shipments, verified deliveries, and corrected inventory discrepancies.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Sales Associate
Sunglass Hut
Palo Alto, CA
06.2021 - 08.2022
- Delivered personalized product recommendations, matching eyewear styles to customer needs and face shapes.
- Operated POS transactions accurately, handling sales, returns, exchanges, and payment processing.
- Maintained visual merchandising standards, organizing displays to support brand presentation and product visibility.
- Supported inventory counts, restocking, and stockroom organization to ensure product availability.
- Applied strong product knowledge to explain lens features, frame materials, and UV protection benefits.
- Resolved customer concerns professionally, protecting service quality and strengthening repeat business.
Education
High School Diploma -
Sunset High School
Dallas, TXSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Relationship building
- Point of sale operation
- Sales expertise
- Attention to detail
- Multitasking
- Problem-solving
- Time management
- Customer service excellence
Timeline
Clerk
Pavilions Grocery Store
08.2022 - 10.2026
Sales Associate
Sunglass Hut
06.2021 - 08.2022
High School Diploma -
Sunset High School