Jessica Weatherholt

During my tenure with Global Logistics & Fulfillment we grew from a 75,000squft warehouse to one of the leading privately owned 3PLs in Southern Nevada, with over 350,000sqft in 3 locations including California. I started as a Account Executive here I serviced the daily communication with our clients. This department processed the clients ins and outs within our WMS and scheduled all inbound and out bound appointments. As the company grew to 150,000squft the Customer Service department grew and I moved into the role of supervisor. Managing a team of three agents we worked to process the daily D2C orders, FBAs, FTLs and LTLs for partner 4PLs, AIB food grade and Hazmat clients in our new warehouse. As our clients and vendors became more intricate the company needed someone to learn how to process EDI and API connections with the WMS and POS systems. I spent two years working along side the VP of Marketing to become the WMS Specialist and then Marketing and Strategic Project Manager. In this role I was able to reconnect with our existing customers and assisted new clients with their onboarding processes during the contract phases. I also assisted with the opening of 2 new locations in the Inland Empire of California, setting up all IT and CCTV technology, new network servers and WAP systems. Once I became the Marketing Manager all vendor relationships, contract rates and changes and prospect communication became my responsibility. Reconnecting with our clients was very insightful and in April of this year I became Operations Manager. Within two months of taking over I raised our AIB score by 45 points and grew our warehouse by another 30,000ksquft and created 3 separate warehouse operations for a more effective warehouse. Becoming General Manager has put me in a position to oversee all interaction of the day to day operation as well as the Customer Service Department for better oversight to streamline processes for better efficiency and more revenue. Creating partnerships and cultivating vendor relationship to offer the best service to our clients. Relationships are key in logistics I take pride in providing a great customer service experience and care for every interaction I have.