Associate of Arts - Business Administration
American InterContinental University
01.2021
Jessica Tummings
Douglasville,GA
Summary
Results-driven Benefits Administration Consultant with over a decade of experience in employee benefits, HR systems implementation, and client relationship management. Proven ability to lead cross- organizations functional teams, optimize service delivery, and enhance client satisfaction. Adept at managing large-scale benefit enrollments, resolving complex issues, and delivering strategic consulting for Fortune 500.
Education
Skills
- Benefits Administration & Enrollment
- HRIS Systems (bswift, ADP, Benetrac, Ultipro)
- Health & Welfare Plans
- Client Relationship Management
- Open Enrollment & Renewal Strategy
- Project Management
- Process Improvement
- System Configuration & Testing
- Team Leadership & Training
- Conflict Resolution
- Microsoft Office Suite
Timeline
Associate of Arts - Business Administration
American InterContinental University
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