Jessica Wimmer
Hanceville
Summary
Results-driven professional with solid background in quality management and process improvement. Known for delivering consistent quality outcomes and fostering culture of continuous improvement. Strong emphasis on team collaboration and adaptability to changing requirements.
Overview
18
18
years of professional experience
Work History
Quality Supervisor
MS Companies
Cullman, AL
12.2023 - Current
- Facilitated training for new team members by conveying essential company procedures and safety protocols.
- Cultivated a positive work environment through the promotion of teamwork, open communication, and employee recognition initiatives.
- Exemplified commitment to excellence, professionalism, and adherence to company values as a role model for the team.
- Guided team members in mastering techniques essential for task completion.
- Coordinated schedules and processed time off requests. Assisted in finding coverage for short shifts.
- Organized and entered information into database system to ensure data accuracy.
Deli Associate
Walmart
Cullman, AL
09.2021 - 08.2022
- Listened to customer requests and suggested additional menu items as appropriate to upsell products
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Delivered exemplary customer service to guests, even in peak business periods to promote retention
- Made food according to standard recipes with requested changes for customer satisfaction.
Line Cook
Jim N Nicks
Cullman, AL
11.2019 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen
- Tasted, smelled, and pierced food with fork to verify sufficient cooking
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Deli Associate
Publix
Cullman, AL
10.2017 - 09.2019
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes
- Greeted customers at counter to fulfill requests and answer questions
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Created appealing food arrangements for party trays and specialized orders.
Line Cook
Augusta's
Cullman, AL
06.2014 - 08.2017
- Prepared and cooked full course meals based on restaurant recipes and specifications
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Prepared food items in compliance with recipes and portioning control guidelines.
General Laborer
Tyson Foods
Blountsville, AL
01.2012 - 04.2014
- Led inventory processes to minimize project lags
- Solved and identified any complex issues that impacted management
- Handled supply and equipment inventories and distribution for workers
- Notified supervisors of defective equipment or material.
Book Keeper
Dragon Ice Cream Inc
Lakeland, FL
03.2008 - 08.2013
- Managed daily financial transactions and reconciled accounts to ensure accuracy.
- Prepared monthly financial statements and facilitated audits to maintain compliance.
- Streamlined bookkeeping processes, improving efficiency in record-keeping and reporting.
- Assisted in managing financial records using QuickBooks. Supported team members in data entry and reconciliation tasks. Helped maintain accurate accounts payable and receivable processes.
Education
High school or equivalent - GED
Wallace State Adult Education
Hanceville, AL5 2018
Skills
Quality training
Dedication to product quality
Quality management systems
Quick learner
Positive attitude
Multitasking
Customer service
Initials
JW
Timeline
Quality Supervisor
MS Companies
12.2023 - Current
Deli Associate
Walmart
09.2021 - 08.2022
Line Cook
Jim N Nicks
11.2019 - 08.2021
Deli Associate
Publix
10.2017 - 09.2019
Line Cook
Augusta's
06.2014 - 08.2017
General Laborer
Tyson Foods
01.2012 - 04.2014
Book Keeper
Dragon Ice Cream Inc
03.2008 - 08.2013
High school or equivalent - GED
Wallace State Adult Education