Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Wyatt

Phoenix,AZ

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Property Manager

Public Storage
Denver, CO
11.2019 - 02.2023

explained the lease agreement and answer any questions. Call when late and lien fees accrue. Collect cash payments

  • prepare deliquescent account for the auction process. Performed lien searches for monthly auctions.
  • a 4 corner walk of the property done daily to ensure safety and security.

  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Collected and maintained careful records of rental payments and payment dates.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Sales Associate

Super fruit republic
Denver, CO
09.2019 - 10.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Contributed to team objectives in fast-paced environment.
  • Maintained current knowledge of evolving changes in marketplace.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Prepared merchandise for sales floor by pricing or tagging.

Server

Lechugas
03.2018 - 08.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Red Lobster
12.2016 - 05.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Answered customers' questions, recommended items, and recorded order information.

Personal Assistant

My beloved ministry
02.2016 - 10.2016
  • I would setup and change appointments for Susan and her 2 grandkids
  • drive them to and from appointments and events
  • cook meals on occasion
  • organize everything for the week
  • pick up donations and drop them off at different churches

  • Coordinated appointments with medical professionals.
  • Used discretion when handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Helped clients to maintain independence and quality of life.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Attended meetings, took notes and tracked action items.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Developed and implemented activities to improve clients' quality of life.
  • Maintained appropriate filing of personal and professional documentation.

Server

Kokoro
11.2015 - 04.2016
  • Take food and drink orders and deliver orders

  • Check back on guest and give them their receipt and do your cash out at end of shift

  • Clean restaurant and restock for the next day.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Checked guests' identification before serving alcoholic beverages.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Information Systems Operations Analyst

US Army
03.1999 - 04.2003
  • I help upgrade all of the computers at the hospital and at forces of command
  • I also worked 2 years in the alpha company office
  • Doing clerical work, data entry
  • I also would get leave forms signed by commander
  • Commendations: 1
  • I got a reward for outstanding performance on a PowerPoint presentation for over 200 CSM
  • 2
  • I also got a certificate for great integrity.
  • Installed improvements and adjusted parameters to optimize functionality.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.
  • Delivered services to customer locations within specific timeframes.

Education

None - Computer Programming

Mermac Community College
St Louis, MO

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Waynesville High School

Skills

  • Customer Service (10 years)
  • Property Management
  • Coffee Experience
  • Accounts Payable
  • Time management
  • Organizational skills
  • Negotiation
  • Communication skills
  • Assessments
  • Customer Focus & Orientation — Highly Proficient
  • Affordable Housing Programs Knowledge
  • Responding to customer situations with sensitivity
  • Full results: Highly Proficient
  • Personality: Customer Service Fit — Proficient
  • Measures the traits that are important for high-quality customer service
  • Full results: Proficient
  • Attention to Detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Information
  • Sales: Influence & Negotiation — Proficient
  • Persuading reluctant customers to buy products or services, and influencing and negotiating with
  • Customers to meet sales goals
  • Call Center Customer Service — Highly Proficient
  • Applying customer service skills in a call center setting
  • Property Tours
  • MRI Accounting Software
  • City and County Regulations
  • Building Operations
  • New Construction
  • Saleand Marketing

Additional Information

  • Authorized to work in the US for any employer

Timeline

Property Manager

Public Storage
11.2019 - 02.2023

Sales Associate

Super fruit republic
09.2019 - 10.2019

Server

Lechugas
03.2018 - 08.2019

Server

Red Lobster
12.2016 - 05.2018

Personal Assistant

My beloved ministry
02.2016 - 10.2016

Server

Kokoro
11.2015 - 04.2016

Information Systems Operations Analyst

US Army
03.1999 - 04.2003

None - Computer Programming

Mermac Community College

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Waynesville High School
Jessica Wyatt